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help with citi price rewind

tag
Anonymous
Not applicable

help with citi price rewind

Maybe somebody can help me with this. When using price rewind with clothing is the lower price item required to be the same size and color? Can I use a Large Wheat North Face McMurdo III as  the lower price for a Black North Face McMurdo III in Medium?

Message 1 of 10
9 REPLIES 9
SBR249
Established Contributor

Re: help with citi price rewind

I'm pretty sure that the items have to be exactly the same. Clothes of different sizes and colors are frequently sold at different prices depending on how popular they are so I would imagine that your price match request would be unlikely to be granted. 

Message 2 of 10
Anonymous
Not applicable

Re: help with citi price rewind

Items must be like for like - same style, same size.

Message 3 of 10
wasCB14
Super Contributor

Re: help with citi price rewind


@SBR249 wrote:

I'm pretty sure that the items have to be exactly the same. Clothes of different sizes and colors are frequently sold at different prices depending on how popular they are so I would imagine that your price match request would be unlikely to be granted. 


Yes, they do officially have to be exactly the same. If the receipt you upload shows a size or color that is different from the size or color of the lower-priced item, they will likely reject the claim. If your receipt doesn't specify the color/size, it's not officially allowed. They do sometimes check (by contacting the merchant, I believe) to see exactly what version you bought.

 

The item database is large, and sometimes includes non-size-specific item descriptions...ones without a specific size or color. I've had success using these as lower prices. Tires and several pairs of shoes come to mind.

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Message 4 of 10
Anonymous
Not applicable

Citi Price Rewind maximums for year

Fellow forum lurkers! I ask the following:

If you have multiple Citibank credit cards, is the Citi Price Rewind benefit cap separate for each account or collectively pooled?  That is to say, if I have two cards with the benefit is it an annual maximum of $2,500 for both or $5,000 combined ($2,500 x 2 accounts)?

Message 5 of 10
quickstrike
Valued Member

Re: Citi Price Rewind maximums for year

Anyone know how long it usually takes to get a response/decision after manually submitting a lower price on an item?

Message 6 of 10
Anonymous
Not applicable

Re: Citi Price Rewind maximums for year


@quickstrikewrote:

Anyone know how long it usually takes to get a response/decision after manually submitting a lower price on an item?


Mine was within 24 hours. Had check in hand 5 days after I submitted my claim.

Message 7 of 10
Anonymous
Not applicable

Re: Citi Price Rewind maximums for year

I’m still wondering if anyone knows whether the Citi Price Rewind benefit annual cap is per card or account-wide, thanks.
Message 8 of 10
Anonymous
Not applicable

Re: Citi Price Rewind maximums for year


@Anonymouswrote:
I’m still wondering if anyone knows whether the Citi Price Rewind benefit annual cap is per card or account-wide, thanks.

That’s a question that no one here may know the answer to.  I’d suggest giving Citi a call and asking them.  The number to call for that is 866-918-4670.  If I had to guess though the answer would be account wide because this is how it’s stated:

 

"Maximum Benefit per calendar year per account -$2500"

 

https://www.citipricerewind.com/guide

Message 9 of 10
Anonymous
Not applicable

Re: Citi Price Rewind maximums for year

According to some rando* call agent the Rewind benefit cap is per card.

Case closed! "Rando" is far more fun to say than "random."

Message 10 of 10
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