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AMEX has changed to TransUnion

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Anonymous
Not applicable

Re: AMEX has changed to TransUnion


@Streetervillelady wrote:

Hi @Anonymous  That's just what I did (laptop).  Site gets weird, my Gold Card image changes color, re-directs  to 'American Express | My Credit Guide' by TU.

SL


Mine is similar. Seems like they are trying to phase out the free FICO score... which really stinks.

Message 11 of 22
Anonymous
Not applicable

Re: AMEX has changed to TransUnion


@Brian_Earl_Spilner wrote:


You can go to Account Services>Profile and scroll to the bottom of the info. There's a normal link there.


Thank you, @Brian_Earl_Spilner . I found it there at the bottom and it worked fine on desktop.

amex_ex_score_new_location.png

 

On the desktop site, 'View Credit Score' under Account Services is now linking to the Vantage Score 3.0 site:

https://freecreditscore.americanexpress.com/mycreditguide/enroll.do

 

amex_account_services_block.png

Message 12 of 22
Save-n-Invest
Established Contributor

Re: AMEX has changed to TransUnion

 

I noticed the change for the first time yesterday. Prior to then  FICO was available under account services. No luck getting FICO. After several reloads I saw FICO flash but no way to click that quickly.

 

It's always something with Amerian Express. Why can't they just be normal like the other issuers?

 

Message 13 of 22
Anonymous
Not applicable

Re: AMEX has changed to TransUnion


@Streetervillelady wrote:

@Anonymous wrote:

@Streetervillelady wrote:

I made a payment on the AMEX website today. They must have stopped using Experian in the last few weeks. When I went to check my score I was re-directed to VantageScore 3.0 by TransUnion. 

 

 



@Streetervillelady No they haven't.

 

If you click on Account Services, then on the "View FICO Score" tile you will still see your Experian FICO 8 score.


Hi @Anonymous  That's just what I did (laptop).  Site gets weird, my Gold Card image changes color, re-directs  to 'American Express | My Credit Guide' by TU.

SL


That is a bit odd.  I just checked and on my laptop I have the "View FICO Score" tile visible on the Accounts Services Page.

 

I can also click on the "Profile" sub-heading in the left-hand column, then scroll down and it shows me the options to Update Your Income & View FICO Score.

 

Screen Shot 2020-06-13 at 10.55.54 AM.png

Message 14 of 22
Curious_George2
Valued Contributor

Re: AMEX has changed to TransUnion

I join the chorus of people hoping Amex doesn't ditch the FICO score, but objectively it wouldn't really matter. Experian.com gives the same score, for free, updated whenever there's a change. I kinda use the Amex one as a cross-check, to ensure Experian is still giving me timely updates, but that's an OCD hobbyist's luxury. 

Message 15 of 22
Anonymous
Not applicable

Re: AMEX has changed to TransUnion


@Anonymous wrote:


That is a bit odd.  I just checked and on my laptop I have the "View FICO Score" tile visible on the Accounts Services Page.

I have that as well, but it now links to the Amex MyCreditGuide/VS3 site.

 

Did yours just show the regular FICO score like under the Profile link?

Message 16 of 22
Anonymous
Not applicable

Re: AMEX has changed to TransUnion


@Anonymous wrote:

@Anonymous wrote:


That is a bit odd.  I just checked and on my laptop I have the "View FICO Score" tile visible on the Accounts Services Page.

I have that as well, but it now links to the Amex MyCreditGuide/VS3 site.

 

Did yours just show the regular FICO score like under the Profile link?


I have four Amex cards; the three personal cards all display the "View FICO Score" tile on each of their Account Services pages, and when clicked it shows the most recent Experian FICO 8 score just as if I had clicked the Profile link in the side bar and scrolled down.  The business card does not show the FICO score tile, nor is their a link to the FICO score under Profile; the only link there is to Update Income.

 

Screen Shot 2020-06-13 at 3.26.22 PM.png

Message 17 of 22
Anonymous
Not applicable

Re: AMEX has changed to TransUnion


@Anonymous wrote:

@Anonymous wrote:

@Anonymous wrote:


That is a bit odd.  I just checked and on my laptop I have the "View FICO Score" tile visible on the Accounts Services Page.

I have that as well, but it now links to the Amex MyCreditGuide/VS3 site.

 

Did yours just show the regular FICO score like under the Profile link?


I have four Amex cards; the three personal cards all display the "View FICO Score" tile on each of their Account Services pages, and when clicked it shows the most recent Experian FICO 8 score just as if I had clicked the Profile link in the side bar and scrolled down.  The business card does not show the FICO score tile, nor is their a link to the FICO score under Profile; the only link there is to Update Income.


Well that's interesting. I still have the same hover-over link to mycreditguide for the 'View FICO Score'  tile that I posted earlier.

 

It's also redirecting through

https://sso.americanexpress.com/ssofedi/public/saml2sso?gotoOnFail=https://sso.americanexpress.com/ssofedi/error/SamlFailureError.html (Single Sign-On / Security Assertion Markup Language )

before landing on

https://www.mycreditguide.americanexpress.com/CreditView/dashboard.page?enterprise=MyCreditGuide

Message 18 of 22
Anonymous
Not applicable

Re: AMEX has changed to TransUnion


@Anonymous wrote:

@Anonymous wrote:

@Anonymous wrote:

@Anonymous wrote:


That is a bit odd.  I just checked and on my laptop I have the "View FICO Score" tile visible on the Accounts Services Page.

I have that as well, but it now links to the Amex MyCreditGuide/VS3 site.

 

Did yours just show the regular FICO score like under the Profile link?


I have four Amex cards; the three personal cards all display the "View FICO Score" tile on each of their Account Services pages, and when clicked it shows the most recent Experian FICO 8 score just as if I had clicked the Profile link in the side bar and scrolled down.  The business card does not show the FICO score tile, nor is their a link to the FICO score under Profile; the only link there is to Update Income.


Well that's interesting. I still have the same hover-over link to mycreditguide for the 'View FICO Score'  tile that I posted earlier.

 

It's also redirecting through

https://sso.americanexpress.com/ssofedi/public/saml2sso?gotoOnFail=https://sso.americanexpress.com/ssofedi/error/SamlFailureError.html (Single Sign-On / Security Assertion Markup Language )

before landing on

https://www.mycreditguide.americanexpress.com/CreditView/dashboard.page?enterprise=MyCreditGuide


They are likely A/B testing it and/or rolling it out to folks slowly.

 

Mine says FICO for about 1/10 second before switching to Credit Score... I haven't delved in to the javascript to go find the point it is replacing it, but it really seems like they are testing it out to see if it is going to be well received.....

 

I don't plan on letting it be well received from me.

Message 19 of 22
Anonymous
Not applicable

Re: AMEX has changed to TransUnion


@Anonymous wrote:

Mine says FICO for about 1/10 second before switching to Credit Score... I haven't delved in to the javascript to go find the point it is replacing it, but it really seems like they are testing it out to see if it is going to be well received.....

I set a breakpoint on that span in the built-in Firefox debugger and was able to see the switch this time. Just like you said, it says FICO first.

 

I can still see the FICO score under the Profile section anyway.

Message 20 of 22
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