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Account flagged with negative information

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New Member

Account flagged with negative information

We have never missed a mortgage payment in 15 years, that is until last month. I received two alerts from Experian via email. One said my account was flagged from Provident Funding for being 30 days late. The other negative flag from Provident Funding said "Not more than 2 payments past due (2)."

 

Question: History shows only 1 late payment, which is the ONLY one we have missed. What does "Not more than 2 payments past due" even mean? Shouldn't it say "Not more than 1 payment past due"? Can I dispute it and have that alert removed? 

5 REPLIES 5
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Established Contributor

Re: Account flagged with negative information

I don't believe the alert language has any impact on your score.  Unless it shows more than one 30 day in the payment history it shouldn't matter.  It may or may not work but I'd call the lender and plead your perfect history case and explain the hiccup that caused you to miss this one time and beg for it to be removed.  You may hear no but keep trying by every means possible.  If that is your only negative item on your report it may hurt you more than people with more negative items.  And may hurt for a while.

FICO - 8: 11/19/20 AU 8 BC 8
FICO - 9: 11/19/20 AU 9 BC 9
F5,F4,F2 11/19/20 AU... BC...
Vantage 11/19/20
As of 11/19/20:
AoOA - 24Y8M | AoYA – 0Y0M | AAoA – 11Y6M
Open: 11 CC: (1 reporting 3.53% : 0.74% AGG UTL) | 1 PLOC | 1 MTG loan: 73.16% UTL
Closed: 1 MTG loan | 2 Auto loans | (EQ) 2 CC, (EX & TU) 1 CC
INQ: (EQ) 0/24 | (TU) 1/24 | (EX) 1/24
Message 2 of 6
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Super Contributor

Re: Account flagged with negative information

Yes definitely try to Goodwill that off and keep trying until you’re successful, don’t give up.
-Our Community’s updated scoring wisdom: Link to Scoring Primer.
-For Negative Reason Codes see: CassieCard’s Score Factors thread.
-ccquest’s workbook to calculate metrics for you: Link to Workbook.

Oct 2020 New Account Scorecard.Nov 2020, No New Account Scorecard (reassignment conflated with aging. EX9 not updated yet. Oldest/avg varies. Estimates above.)
Real world mortgage maxes are: EQ5-818, TU4-839, EX2-844.


RIP:
(Everything said is JMHO and is not endorsed by FICO or MF. I have no affiliation with either, just a grateful member.)
Message 3 of 6
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New Member

Re: Account flagged with negative information

Thank you for your response!

 

We did try several times over the phone to have it removed, and was told that it is illegal for them to do so, because the FCRA requires them to report accurate information. I was sent this link for their source. 

 

https://www.nafcu.org/compliance-blog/what-do-goodwill-adjustments-credit-report-and-slenderman-have...

 

I am at a complete loss on what to do now. 

Message 4 of 6
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Super Contributor

Re: Account flagged with negative information

Listen if you want to take the time and search the threads you’ll see instances where it has occurred.

It’s true it’s their policy not to and that’s why it’s not easy that’s why you may have to try over and over and over again. Send a letter send another send another when you get someone that’s in a good mood on the right day you might get lucky.

They are required to report accurately but they also provide goodwill deletions when they feel like it,which isn’t often, that’s why you’ve got to keep trying until you reach the right person on the right day.
-Our Community’s updated scoring wisdom: Link to Scoring Primer.
-For Negative Reason Codes see: CassieCard’s Score Factors thread.
-ccquest’s workbook to calculate metrics for you: Link to Workbook.

Oct 2020 New Account Scorecard.Nov 2020, No New Account Scorecard (reassignment conflated with aging. EX9 not updated yet. Oldest/avg varies. Estimates above.)
Real world mortgage maxes are: EQ5-818, TU4-839, EX2-844.


RIP:
(Everything said is JMHO and is not endorsed by FICO or MF. I have no affiliation with either, just a grateful member.)
Message 5 of 6
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Super Contributor

Re: Account flagged with negative information

@Lrpress Believe me, it can happen. Every time you send a letter increases your odds; it’s just like playing lotto, the more tickets you have the better chance you have.

I don’t have experience with this particular lender, but I’m sure other members have and may chime in.

May work but then again it may not, it has in the past for others; what do you have to lose a few stamps?
-Our Community’s updated scoring wisdom: Link to Scoring Primer.
-For Negative Reason Codes see: CassieCard’s Score Factors thread.
-ccquest’s workbook to calculate metrics for you: Link to Workbook.

Oct 2020 New Account Scorecard.Nov 2020, No New Account Scorecard (reassignment conflated with aging. EX9 not updated yet. Oldest/avg varies. Estimates above.)
Real world mortgage maxes are: EQ5-818, TU4-839, EX2-844.


RIP:
(Everything said is JMHO and is not endorsed by FICO or MF. I have no affiliation with either, just a grateful member.)
Message 6 of 6
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