We have never missed a mortgage payment in 15 years, that is until last month. I received two alerts from Experian via email. One said my account was flagged from Provident Funding for being 30 days late. The other negative flag from Provident Funding said "Not more than 2 payments past due (2)."
Question: History shows only 1 late payment, which is the ONLY one we have missed. What does "Not more than 2 payments past due" even mean? Shouldn't it say "Not more than 1 payment past due"? Can I dispute it and have that alert removed?
I don't believe the alert language has any impact on your score. Unless it shows more than one 30 day in the payment history it shouldn't matter. It may or may not work but I'd call the lender and plead your perfect history case and explain the hiccup that caused you to miss this one time and beg for it to be removed. You may hear no but keep trying by every means possible. If that is your only negative item on your report it may hurt you more than people with more negative items. And may hurt for a while.
Thank you for your response!
We did try several times over the phone to have it removed, and was told that it is illegal for them to do so, because the FCRA requires them to report accurate information. I was sent this link for their source.
I am at a complete loss on what to do now.