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Amex not reporting to 3B....

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Anonymous
Not applicable

Amex not reporting to 3B....

Three revolvers, statement cut on 10th.  None reported.....
It is a kind of odd since Amex has been like a clock for years.

Is it just me or any of you having the same oddity?

Message 1 of 7
6 REPLIES 6
Credit_Flavours
Regular Contributor

Re: Amex not reporting to 3B....


@Anonymous wrote:

Three revolvers, statement cut on 10th.  None reported.....
It is a kind of odd since Amex has been like a clock for years.

Is it just me or any of you having the same oddity?


I have 3 Amex revolvers that have not reported since their statements cut over a week ago. As observed, it is extremely odd.




Message 2 of 7
Anonymous
Not applicable

Re: Amex not reporting to 3B....


@Credit_Flavours wrote:

@Anonymous wrote:

Three revolvers, statement cut on 10th.  None reported.....
It is a kind of odd since Amex has been like a clock for years.

Is it just me or any of you having the same oddity?


I have 3 Amex revolvers that have not reported since their statements cut over a week ago. As observed, it is extremely odd.


Amex is being weird right now.

one CSR said they report 11 days after statement cut. She made this proclamation as if it was always their policy. 

Another rep said nothing has changed. 

Their credit bureau team admitted to some processing delays but, of course, "Mr Dogbert your account wasn't affected by those". Uh huh. 

Call their credit bureau team and politely whine. They can push through a manual update. 

 

‭(800) 874-2717‬

Message 3 of 7
Curious_George2
Valued Contributor

Re: Amex not reporting to 3B....


@Anonymous wrote:

@Credit_Flavours wrote:

@Anonymous wrote:

Three revolvers, statement cut on 10th.  None reported.....
It is a kind of odd since Amex has been like a clock for years.

Is it just me or any of you having the same oddity?


I have 3 Amex revolvers that have not reported since their statements cut over a week ago. As observed, it is extremely odd.


Amex is being weird right now.

one CSR said they report 11 days after statement cut. She made this proclamation as if it was always their policy. 

Another rep said nothing has changed. 

Their credit bureau team admitted to some processing delays but, of course, "Mr Dogbert your account wasn't affected by those". Uh huh. 

Call their credit bureau team and politely whine. They can push through a manual update. 

 

‭(800) 874-2717‬

I am experiencing the same delays in Amex reporting that others are describing. It looks like the info you were given about 11 days may be accurate now, at least in some cases. One of my Amex cards had its statement cut on 6/8, and the first time I saw evidence of it reporting was today on EX, i.e. 11 days after statement cut. 

Message 4 of 7
M_Smart007
Legendary Contributor

Re: Amex not reporting to 3B....

My Gold Charge card was about 14 days late to update to EX.

I had no balances on My other Amex cards.

Message 5 of 7
Anonymous
Not applicable

Re: Amex not reporting to 3B....


@Anonymous wrote:

Three revolvers, statement cut on 10th.  None reported.....
It is a kind of odd since Amex has been like a clock for years.

Is it just me or any of you having the same oddity?


My AMEX BCE had a statement closing on the 7th - a Sunday - and it just showed up at Experian today, the 19th.

 

I also got a myFICO alert today that Equifax was updated with the new balance.

 

The free weekly report from TransUnion via annualcreditreport.com did not show the updated balance yet.

 

Edit to add: I was wondering what balance it would report - the statement balance on the 7th or the current balance? They sent the statement balance of $488. I paid that the next day, and my current balance is under $100.

Message 6 of 7
Remedios
Credit Mentor

Re: Amex not reporting to 3B....

Calm down lol

They are reporting, but it seems to be delayed, ballpark 11 to 14 days. 

 

Message 7 of 7
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