I recieved a capital one card. Mine included a "steps" program. If you didnt have any late's or over the limit fee's they would raise your credit to $500 in 3 months. Well, I had one over the limit with a unauthorized charge, which they were helpful with and took care of. BUT, even so, they would not allow me the CI because of it.
I called and tried the automatic line for increase, told no.
I expressed my frustration with the fact that I did not get the increase, when the problem was not my fault. They still said there was nothing they could do. I told them, "ok, I guess I will just cancel this card then and go for a different one". I use the card A LOT. Well, suddenly they were interested in keeping my business AND put my credit limit to $600. Wow, it paid to complain, LOL. My lousy steps credit was $100 less then that.
Funny how that all worked out. !