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Citibank checking plus closed

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New Contributor

Citibank checking plus closed

how do I proceed?

Message 1 of 21
20 REPLIES 20
Moderator

Re: Citibank checking plus closed

Welcome to MyFico

 

Call Citi and find out why

Message 2 of 21
Frequent Contributor

Re: Citibank checking plus closed

Why was it closed?

Message 3 of 21
New Contributor

Re: Citibank checking plus closed

They said it was related to my credit but it couldn't be true considering they just gave me a CLI when my credit was lower. I have had the Citigold account for ten years and they erroneously reported 2 late payments to the credit bureaus in 2014. I fought them on it for 2 years and literally the day after it was escalated to the Execs and they sided with me and removed the lates, the next day I log in and see I have no available checking plus balance. They just closed the account. 

Message 4 of 21
Established Contributor

Re: Citibank checking plus closed

Go in to your branch and talk with them about it.... If the wont reopen it, that would suck but the good news is that there are a million banks and credit unions out there.

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Message 5 of 21
Established Contributor

Re: Citibank checking plus closed

is your credit card still open?

Amex Gold NPSL / Venture $23,000 / Discover $12,500 / NFCU Cash Rewards $40,800/ NFCU GO Rewards $8000 (AU) / Amex ED $15000 / NFCU Flagship Rewards $26300 / CFU (AU) $4000 / QS1 $3000 / Citi Costco $3000 (AU) / Amex Delta $9500 / FNBO Amex $10,000 / NFCU CLOC $15,000
Message 6 of 21
Moderator

Re: Citibank checking plus closed

I would contact the EO nd find out why they closed your account after you were dealing with them on the late payments

Message 7 of 21
Frequent Contributor

Re: Citibank checking plus closed

How big was the line? 

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Message 8 of 21
New Contributor

Re: Citibank checking plus closed

5000 and they increased it to 5500 in June when my score was fully realizing the negative effects of its erroneous reporting. I greatly appreciate the help with this.

 

Message 9 of 21
Super Contributor

Re: Citibank checking plus closed

I would definitely contact someone at the EO office about this and get your account reopened. Especially like someone else said earlier, if you have been dealing with them about other things. 

Message 10 of 21
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