Does anyone know if Comenity will update your balance to the CRA’s if you request it? (I have a ULTA credit card if that makes a difference.) I’ve sent them a secure message and am not really getting anywhere with them. I paid my balance to $0 2 days after my statement cut on the 23rd. I made the payment on the 25th. They still haven’t even updated my statement balance. I am trying to get preapproved for a home at the end of March and I can’t wait until mid-April when/if they decide to update my March 23rd statement balance. Does anyone know if there is a number I can call to request they update my balance sooner? Thank you for any help.
