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Credit Card Fraud... so fed up and what can I do?

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designated_knitter
Established Contributor

Credit Card Fraud... so fed up and what can I do?

So I'm sitting here and get an email from Cap 1 saying that a charge was declined because I didn't have enough credit.  I look at it and it is for a car wash in Chattenooga, TN -- about 300 miles from here -- for 20 bucks on my Sony Card.  One advantage of having your credit card maxed out is that it was useless to whoever got my number (glass half full?!)

 

So called up Cap 1 and they are sending me out a new card.

 

Last month, I got a letter from my CU saying that they have re-issued my debit card because it had been involved in a retailer breach.  Of course, I get the card and promptly put it away with other mail until this past week when they shut down my old card.  

 

I had another Cap 1 card that had been compromised via Amazon a couple of months ago so yet another new credit card...

 

I'm sooooooooo fed up with all the fraudulent activity.  It isn't like I hang out on sketchy (porn) websites... my online activity is primarily limited to Amazon though have been using eBay and Etsy over the holidays.  I don't click on phishing emails... Credit reports have been on ice since EQ and even if they weren't, they don't have my full CC number anyway.  I don't use Apple Pay or anything like that.

 

I could understand if the fraud was limited to online activity only.  But how the heck did some idiot get my number in Chattenooga presumably at a brick and mortar car wash?  

 

There has to be something credit card companies can do -- I thought there was some company that would allow you to use a one-time use credit card number for online purchases.  

 

I remember the brouhaha when Target was breached.  Now -- breaches don't even get a news mention... instead, banks just fire up the CC printing press and fire off another card.  

 

In the case of my debit card, I was lucky because I got my debit card BEFORE they shut off my old one.  But in the case of credit cards, you are without your credit cards for 10 days -- unless you want to fork over money for expedited shipping (which is Bull anyway since I have had physical possession of the card the entire time so why should I be inconvenienced and without the use of my card?!). 

 

This is partly a vent but a serious question: 

 

WHAT THE HECK can be done to avoid having to cancel all your credit cards every month and having them reissued just to try to stay ahead of the crooks.

 

Thanks in advance and sorry for the rant!

Started Over Again after Cap1 Death Penalty:
06/15/2019:
03/02/2021:
04/06/2021:
05/28/2021:
Lesson Learned: DON'T POKE THE BEAR!!! THE BEAR WILL WIN!!!
Message 1 of 10
9 REPLIES 9
Anonymous
Not applicable

Re: Credit Card Fraud... so fed up and what can I do?

Sounds like you might have some skimmer problems where you live.

Gas stations (at the pump), ATMs out in the open, parking structure pay machines all are frequent targets for skimmers. Using contactless (tap-to-pay or mobile wallet) will minimize your exposure to these risks.

Message 2 of 10
designated_knitter
Established Contributor

Re: Credit Card Fraud... so fed up and what can I do?

I hope it isn't a skimmer... I don't use parking deck machines or ATM machines in a parking lot -- the only ATM I use is the one mounted on the wall of my CU.  

 

so probably a gas station ... GRRRRRR

Started Over Again after Cap1 Death Penalty:
06/15/2019:
03/02/2021:
04/06/2021:
05/28/2021:
Lesson Learned: DON'T POKE THE BEAR!!! THE BEAR WILL WIN!!!
Message 3 of 10
Anonymous
Not applicable

Re: Credit Card Fraud... so fed up and what can I do?

Also, to add to my original point, you mentioned Apple Pay; it would be the safest method of payment for you, since, in addition to being contactless, it also uses tokenization, which means your actual credit card number isn't used.

 

Magnetic strip is obviously the least safe, since it's just unencrypted plaintext, and anyone with a magnetic strip reader can skim the numbers. Use the chip receptacle when you can, or even better, contactless. 

Message 4 of 10
Anonymous
Not applicable

Re: Credit Card Fraud... so fed up and what can I do?

Atm at bank/credit union can have skimmers... They have more cameras but aren't any less susceptible...

I'm surprised nobody mentioned bars and restaurants... Servers and bartenders get busted for this all the time
Message 5 of 10
designated_knitter
Established Contributor

Re: Credit Card Fraud... so fed up and what can I do?


@Anonymous wrote:
Atm at bank/credit union can have skimmers... They have more cameras but aren't any less susceptible...

I'm surprised nobody mentioned bars and restaurants... Servers and bartenders get busted for this all the time

Funny you should mention restaurants.  I was looking at my last transactions to see if there was anything out of the ordinary.  

 

A few weeks ago, I tried Door Dash (a restaurant delivery service) for the first time.  While I can't prove it was them, if you do a google for Door Dash and credit card numbers being stolen, their platform is apparently notorious for being hacked and others have posted about their credit card numbers having been stolen after using Door Dash.

 

I'm also going to look into virtual credit cards for online purchases and set up Apple Pay.  I had set it up once after my puppy had eaten my debit card on a Friday night so I was without cash or a means of extracting cash from the bank for an entire weekend.  BAD PUPPY!  (and BAD MOMMY for leaving it to where he could get it!)

 

I ATE MY MOMMY'S DEBIT CARD!I ATE MY MOMMY'S DEBIT CARD!

 

 

Thanks for the responses.  I thought I had read that Apple Pay was insecure because people in close proximity could be hacked by stealing the token.  However, upon googling, it looks like this is only really true if you are on public (insecure) WiFi.  

 

Two quotes about the vulnerabilities of Apple Pay:

 

It is possible for hackers to steal the Apple Pay “payment token” using public Wi-Fi, or a fake Wi-Fi hotspot that asks users to create a profile.  “From this point they can steal the ApplePay cryptogram [the key to encrypting the data].”

 

And Apple Pay makes it easier to use a stolen credit card without having to manufacture a physical card.  They can just add the credit card number to their phone.

 

Apple Pay’s security problem has nothing to do with Touch ID, NFC, Apple’s secure element, or stolen iPhones. All of that is locked down as tightly as Apple advertised. The problem, according to an unconfirmed report from DropLabs, is that Apple Pay is so easy to use, fraudsters don’t even have to create a physical fake card anymore.

 

 


 

Started Over Again after Cap1 Death Penalty:
06/15/2019:
03/02/2021:
04/06/2021:
05/28/2021:
Lesson Learned: DON'T POKE THE BEAR!!! THE BEAR WILL WIN!!!
Message 6 of 10
FlaDude
Valued Contributor

Re: Credit Card Fraud... so fed up and what can I do?


@designated_knitter wrote:

 

There has to be something credit card companies can do -- I thought there was some company that would allow you to use a one-time use credit card number for online purchases.  


Personally, I don't worry too much about CC fraud, it's the CC company's problem, not mine. So I get a replacement card or two now and again, no big deal.

 

Regarding the comment above my BOA card and my DW's CITI card both offer that feature. I'm not sure who else might.

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Amex Gold, Amex Blue, Amex ED, Amex Delta Blue, Amex Hilton Surpass, BoA Platinum Plus, Chase Freedom Unlimited, Chase Amazon, Chase CSP, Chase United Explorer, Citi AA, Sync Lowes, total CL 203k
Message 7 of 10
Anonymous
Not applicable

Re: Credit Card Fraud... so fed up and what can I do?

I have had my card number skimmed... At least a dozen times in the last 10 years. While I FEEL like an expert, my experience could still be a statistical anomaly... However, the last 3 or 4 years that I've significantly compartmentalized my cards to their various rewards categories... I don't think I've EVER had a card skimmed that wasn't my debit card / "only" credit card (before I became enlightened), or my "bar/restaurant/entertainment card"

the bartenders and wait staff make crap(excluding tips, which vary), they take your card and walk away from you for several minutes. It's by far the easiest way to not get caught.

I have no knowledge of this rampant doordash credit card fraud... It could be a thing... However it's not something I'm personally concerned with in the least. I've never had a problem with a reputable online merchant. I do use a payment gateway on small sites, just to limit exposure to people who may not have THE most skilled programmers working for them. If it ever happens for the first time... I'll get a replacement card and not lose a moments sleep
Message 8 of 10
CAS2019
Frequent Contributor

Re: Credit Card Fraud... so fed up and what can I do?

Include bank’s or Cu’s outside (attached to the CU building) ATM’s as well.  This happened to me and fortunately, my CU was on top of it and promptly notified all their account holders and issued new cards.  I only used the atm (never used my card at merchant’s, gas stations, et al, as this was a debit card for a savings account), and it was always during the day (not that it would make any difference).  Just goes to show you, a crook will use whatever means to get what they want.

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Message 9 of 10
Anonymous
Not applicable

Re: Credit Card Fraud... so fed up and what can I do?

designated_knitter glad you took the time to spell out fraud/skimming situation(s)! Good to know. The modern world and we can trust nobody!!! Sad. What I will never understand is how I got a new credit card in the mail (reissue for expiration date) and it wasn't ever used and fraud shows up? How??? Amazing I say and the bank immediately reissued. Got'ta wonder? Smiley Frustrated

Message 10 of 10
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