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Discover CreditScorecard shows more accounts than I have?

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Discover CreditScorecard shows more accounts than I have?

On Discover's CreditScorecard, they report a wrong number of accounts I have.  On Ex, my report correctly shows 4 open revolving accounts, 2 loans, and 1 closed account (TU and EQ also show 7 total accounts.).  On Discover's portal (they pull EX FICO 8), my AAoA, Uti, and score are all the same as Ex.  But they say I have 12 total accounts, 10 revolving accounts and 2 loans. 

 

I'm not sure how to address this.  I don't think its fraud, I would have gotten alerts.. and the reports were within a few days of each other.  I think somehow Discover's portal is just showing wrong information.  They say if any info is wrong, report it to EX.. but EX doesnt have the wrong info!  I can send a SM via my credit card account, but the login portals are different parts of Discover, so idk if it would do any good.

Message 1 of 6
5 REPLIES 5
Super Contributor

Re: Discover CreditScorecard shows more accounts than I have?


@mumbogray wrote:

On Discover's CreditScorecard, they report a wrong number of accounts I have.  On Ex, my report correctly shows 4 open revolving accounts, 2 loans, and 1 closed account (TU and EQ also show 7 total accounts.).  On Discover's portal (they pull EX FICO 8), my AAoA, Uti, and score are all the same as Ex.  But they say I have 12 total accounts, 10 revolving accounts and 2 loans. 

 

I'm not sure how to address this.  I don't think its fraud, I would have gotten alerts.. and the reports were within a few days of each other.  I think somehow Discover's portal is just showing wrong information.  They say if any info is wrong, report it to EX.. but EX doesnt have the wrong info!  I can send a SM via my credit card account, but the login portals are different parts of Discover, so idk if it would do any good.


Mine too has the wrong number of accounts. I wouldn't worry about it. I'm sure it's just some glitch with Discover's site.


Total revolving limits 720500 (594000 reporting) 10/2/19 FICO 8 scores: EQ 744 TU 782 EX 746
Message 2 of 6
Established Contributor

Re: Discover CreditScorecard shows more accounts than I have?

Mine also shows in incorrect number of accounts - 18 instead of the nine I actually do have. I am also sure that it is just a glitch and will be taking care of the next time scores update. I have checked my other reports and the all report the correct amount. Clearly the problem is on Discovers end.
Message 3 of 6
Valued Contributor

Re: Discover CreditScorecard shows more accounts than I have?

Same here - mine is double on Disco's scorecard.  Since everything else matches up (including the FICO score), I don't sweat it.

Oct 2019


Garden goal: keep on keepin' on
Usually a faithful practitioner of AZE5or6or7; working on AZE1or2 and grumbling about it.
Message 4 of 6
Member

Re: Discover CreditScorecard shows more accounts than I have?

Thanks for the replies everyone!  Glad to hear I'm not the only one, and its just a Discover issue Smiley Happy

Message 5 of 6
Regular Contributor

Re: Discover CreditScorecard shows more accounts than I have?


@mumbogray wrote:

Thanks for the replies everyone!  Glad to hear I'm not the only one, and its just a Discover issue Smiley Happy


Yeah discover issue. I am missing 1 account from their scorecard but the 3 bureaus have all the same info.

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