Dispute Issue

[Anonymous]

Hello Everyone,

I have a rather complicated problem. I am graduating college and my wife and I are trying to rent a house, and the housing management company pulled my credit and said that there was an issue. Back in 2012 there was a 128$ collection that we paid over the phone. We have the bank statement saying we paid it, and called the collection agency and they confirmed we paid it. Well when they pulled the report, it showed that it was "updated" march 14 2014. Called the collection agency and they said they didn't update it and it has been closed since we paid. I pulled my scores from all three credit places and nothing of this issue was showing. The management company won't show me the report they're looking at, so I don't have the ability to call anywhere to try and get it fixed. I'm rather frustrated with the whole situation.

[gdale6]

If you dont care about getting this place demand a letter stating the AA and the bureau which they pulled that provided the information. Anyone who uses a credit report to approve/deny must follow the law concerning AA and they are no diferent from a bank in this situation, if they wont do it, find a good lawyer and sue.

[AndySoCal]

It sounds like the collection agency is still reporting the account to the bureaus each month . Is the balance reporting as zero. ?  If so ask the property managment company if you can show the proof of when it was paid. IE the bank statement.

[Anonymous]

The collection agency isn't reporting it to my knowledge and what they confirmed on the phone. If they were, I would think it would show up on any of the three reports I pulled today. The frustrating thing is I don't really know what the problem is because the management company said they can't give me the report they are looking and basing it off of. I asked for it and they said they couldn't give it to me.

[Anonymous]

What is AA? They said I can give a letter from the collection agency showing that it is paid and they said it is fine. But I'm worried because we'll be buying a house in the next year and I don't want this hanging over my head.

[RobertEG]

When the collection was paid, the debt collector had a stautory obligation to have promptly reported paid, $0 balance under collection.

Reporting paid, $0 is their formal statement that the debt was paid.

I dont understand why any further affirmation of that reported fact would even be an issue.  It speaks for itself.

Updated reporting should not be made for more than a month or two after the collection is paid and closed, however even if they continued to do so, that continued reporting should still reflect the fact of $0 balance.

Did the debt collector report paid, $0 balance? 

[AndySoCal]

Creditors usally report accounts once a month to the credit bureau(s). I suspect the collection agency is still sending your account to the credit bureaus after the account was piad. Look at a recent copy of your credit report and confirm how the balance is being reported. If the balaance is zero ask the collection agecny why they are still reporting show them their account only and high light the date reported.