My wife was shopping for health insurance and was sold a wrong plan that would have messed up our taxes. Once we found the mistake we called the rep asking for a refund. A week went by and still no refund so he said to contact our credit card company and see if they can do a reversal or dispute the charge since the insurance comapanies are busy with open enrollment. I disputed the charge with Amex over the phone and the rep told me not to pay the amount in dispute. My question is, if I pay off the card minus the disputed amount will Amex still report a balance to the bureaus?
@Zimmy71 wrote:My wife was shopping for health insurance and was sold a wrong plan that would have messed up our taxes. Once we found the mistake we called the rep asking for a refund. A week went by and still no refund so he said to contact our credit card company and see if they can do a reversal or dispute the charge since the insurance comapanies are busy with open enrollment. I disputed the charge with Amex over the phone and the rep told me not to pay the amount in dispute. My question is, if I pay off the card minus the disputed amount will Amex still report a balance to the bureaus?
Yes, they'll report the balance.
