Does anyone have this problem with CCT ?

[Anonymous]

I have the paid Experian daily update monitoring and as of 5 months ago or so, I’m not able to do either the 7 day $1 deal or the 30 day $4.99 deal - I’m just redirected to the Experian site and only offered my EX monitoring.

[SoCalifornia]

Same here, hacked it up today. Something about a Tuesday?
Maybe it's Choose-day 🤦🏽‍♂️

[Anonymous]

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@Anonymous wrote:
I have the paid Experian daily update monitoring and as of 5 months ago or so, I’m not able to do either the 7 day $1 deal or the 30 day $4.99 deal - I’m just redirected to the Experian site and only offered my EX monitoring.

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You have to downgrade to basic, let the membership period expire, and then when you get the email that confirms the downgrade you’ll have the $1 option again. 

If the website wont let you do the downgrade, grab the app and do it. 

[Anonymous]

Still works.  Just ordered it for my husband.

[Anonymous]

@Saeren So you mean cacel current paid membership? So we have to choose daily updates or CCT essentially?

[Anonymous]

@Saeren, thank you and fair enough. I pay $9.99/month for EX monitoring. If I can cancel that to get access to CCT again and get all 3 scores, that’s easily more worthwhile.

[Anonymous]

I went to the FAQ section, there is a link to change your membership- I downgraded to the free account there. I was not able to do so from my profile.

[Anonymous]

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@Anonymous wrote:
@Saeren So you mean cacel current paid membership? So we have to choose daily updates or CCT essentially?

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Yeah you have to downgrade to basic and let that run out unless you want to just switch to the full $19.99 (it’s $19.99 in the app instead of $24.99 on the website) for all three scores for a month. 

The fact I couldn’t downgrade to basic immediately and take another trial is one of the reasons I decided not to do the $9.99 a month plan. 

[Anonymous]

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@Anonymous wrote:
@Saeren, thank you and fair enough. I pay $9.99/month for EX monitoring. If I can cancel that to get access to CCT again and get all 3 scores, that’s easily more worthwhile.

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That’s the way it always works for me, you just have to log in to the website to get the offer (it never comes up on the app). 

[Anonymous]

I canceled mine and downgraded to the free version about an hour after I was done getting scores and info and it popped up for me even though my week is not over till Friday.