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Equifax credit nuked me by deleting two way less than 10 year old positive accounts! How do I fix?

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Anonymous
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Equifax credit nuked me by deleting two way less than 10 year old positive accounts! How do I fix?

I logged into my Credit Karma account tonight and to my dismay and terror Equifax wrongly deleted off TWO positive tradelines that are nowhere near ten years old. I have never had this happen before so who do I contact (Equifax? OC?) and what do I tell them exactly?

 

Both tradelines showed up on my real FICO report on 1/12/17 from CCT. It's possible I guess that CK good be showing me wrong info right?

 

Does the ten-year length that positive credit stays on your credit files from the day you CLOSE the account or from the day you OPEN that account? I thought it was from the day you close it. Regardless, both of these accounts were opened about four and six years ago.

 

I hate Equifax so much it hurts for so many reasons.

Message 1 of 10
9 REPLIES 9
Anonymous
Not applicable

Re: Equifax credit nuked me by deleting two way less than 10 year old positive accounts! How do I fi

I could be a CK hiccup.

 

I would pull your reports again from CCT and see if they are still there.

 

Also you could request a copy of your credit report from Equifax so that you are 100% sure.

 

You are correct that accounts should remain present for 10 years after the closing date of the account, not the opening date.  If it was the opening date, all accounts 10 years old even if they are still open would vanish?

Message 2 of 10
mattmyFIC0
Established Contributor

Re: Equifax credit nuked me by deleting two way less than 10 year old positive accounts! How do I fi

Try grabbing your reports from the actual source and see if there is anything actually missing. I've had CK pull this kind of crap with me before only for the data to show up again later.

Scores 01/04/2017: EQ 719, TU 750, EX 716
Goal scores: 740 across the board
Message 3 of 10
RobertEG
Legendary Contributor

Re: Equifax credit nuked me by deleting two way less than 10 year old positive accounts! How do I fi

Deletion of accounts at approx ten years after closure is not regulated under any statute or regulation.

It is purely a housecleaning practice under control of the CRAs.

There is thus no firm basis upon which to dispute the removal of closed accounts.

 

The period is normally at least 7 years, after which most of the normal credit report exclusion provisions have taken place, thus making the continued reporting of any account that had prior derogs devoid of most payment history information.  Deletion at four years is extreme, which can remove payment history that might still be of interest.

It raises the question as to how the consumer knows that the deletion was made by the CRA, and not the creditor.

 

Creditors will delete old, closed accounts for similar housecleaning purposes, thus removing any need to monitor those accounts for any possible changes in account information or to entertain any disputes of information that has become dated.

How do you know that the CRA did the deletion on their own without the furnisher having reported deletion to the CRA?

Message 4 of 10
Anonymous
Not applicable

Re: Equifax credit nuked me by deleting two way less than 10 year old positive accounts! How do I fi

I don't no way anyone can know. But THREE of my positive accounts got deleted and I checked my EQ monitoring and it's legit. I HATE Equifax!

Message 5 of 10
stellar
Established Contributor

Re: Equifax credit nuked me by deleting two way less than 10 year old positive accounts! How do I fi

May be a split file?  Or a mixup if you have a common name?

 

I would contact equifax to try to get them reinserted.

 

Were the accounts open or closed?

 

I have creditkarma every month say: this account was removed and at the same time say: this account was added.  So idk why creditkarma does that but I never worry about it.  I don't think it's actually deleted and readded at equifax, I think it's some weird thing with creditkarma.

Message 6 of 10
Anonymous
Not applicable

Re: Equifax credit nuked me by deleting two way less than 10 year old positive accounts! How do I fi

My TU is like that on CK has been for over a year. MIssing accounts, not the correct UTI, my score on CK is 519 my EQ is 696, I have wallethub for the backup tho. I don't think EQ has any other free puller. 

Message 7 of 10
Anonymous
Not applicable

Re: Equifax credit nuked me by deleting two way less than 10 year old positive accounts! How do I fi


@Anonymous wrote:

I don't no way anyone can know. But THREE of my positive accounts got deleted and I checked my EQ monitoring and it's legit. I HATE Equifax!


 

It sounds like you have located a third closed account that now appears to have been removed from Equifax sooner than the 10-year mark you expected.

 

Had all three accounts been on all three reports?  If so, I suggest you relax as much as you can, and in three weeks from now do another Karma and CCT pull to see whether (a) both sources still show them as removed from Equifax and (b) whether Karma shows them as removed from TU and (c) CCT shows them as removed fron Experian.  If they have been removed from all three CRAs, it is almost certainly the creditor(s) and not Equifax.  Do all three accounts belong to different creditors?

 

One thing I sense is a lot of anger and frustration.  My advice is to definitely NOT call Equifax or any of your three creditors in that state.  As RobertEG explained, in this particular situation, you do not have any legal rights to demand anything of either the CRA or the creditor, so what you want to do is make sure any phone calls involve enlisting them as allies who feel sorry for you, rather than speaking with them in a confrontational manner.  Naturally I sympathize with you being frustrated, but it won't help you achieve what you want if you allow a rep to hear that.

 

Have any of those three accounts been the subject of disputes (using that term very broadly) between you, the CRA, or the creditor in the last year? 

Message 8 of 10
JLK93
Established Contributor

Re: Equifax credit nuked me by deleting two way less than 10 year old positive accounts! How do I fi


@Anonymous wrote:

I don't no way anyone can know. But THREE of my positive accounts got deleted and I checked my EQ monitoring and it's legit. I HATE Equifax!


Sometimes positive accounts get removed early by Equifax. What type of EQ monitoring do you have?

Message 9 of 10
Anonymous
Not applicable

Re: Equifax credit nuked me by deleting two way less than 10 year old positive accounts! How do I fi

Personally I think there is something wrong with CK. My score for TU on CK is 629, and it keeps going up. My score for EQ 9 days ago on EQ was 572 roughly? Over the course of the last 7 days It has tanked over 100 points. What's really odd is the information on my report from them shows that EQ has better information then TU. And TU still has some old tax lien stuff on there that was released(which affects score.) So I think either they changed a mathematical model or there is a glitch somewhere.

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