Equifax

[Anonymous]

Ahhh got it!  That makes sense now.  And probably explains why my EQ report stopped updating with Credit Karma.  Good information.  Thank you!

[Anonymous]

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@cromanda wrote:

Ahhh got it!  That makes sense now.  And probably explains why my EQ report stopped updating with Credit Karma.  Good information.  Thank you!

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You need to call Equifax in order for them to be deleted. They will not get deleted until you ask them to.

[dt3813]

The lady at Equifax and I are on a first name basis! She said they would be deleted, but I'm still waiting. I have a message on her VM waiting for her today.

[Anonymous]

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@dt3813 wrote:
The lady at Equifax and I are on a first name basis! She said they would be deleted, but I'm still waiting. I have a message on her VM waiting for her today.

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Great!! It can take up to 10 days. I called this morning to check on the progress of mine. They said it has been escalated and in the process of deleting. Let me know how you make out.

[dt3813]

I will thanks!

[Anonymous]

Clueless Question!

How exactly are you "pulling" your scores (on a daily basis) ?

As a subscriber to the myFICO reports am I "pulling" my scores also, and not knowing it?

Thanks in advance!

[RonM21]

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@dt3813 wrote:
I think I have an unusual situation. I have a tendency to soft pull my reports a lot. I'm one of those people who has become addicted to watching my scores climb and reports improve. I have myfico, check CK, Equifax, TU and CCT.

In February my Equifax report wouldn't update on anything. I called and no one could help me, except one department that is open M-Th and I always seem to have time on the days it's closed. Finally after 6 weeks of trying I was told I have a split file (I've been told since I don't). The lady "fixed" my report. BUT on Equifax it said I had a 703, but myfico was saying 640. It used to always have the same score. Now it's never the same and it doesn't translate correctly to any other service I use. Also none of my AU accounts are on my reports. AND now if I check my sights "too often", which translate to about 10 times....BAM locked out again!

On Equifax you call pull daily, but if I use that product daily my accounts become frozen! It's really aggravating. I asked them to delete the soft pulls and was told they would be, but they are not deleted and I still have the same issue.

Anyone else have CB craziness? I think when I get this fixed I'll just dump the Equifax monitoring service since I have no willpower to NOT check....

D

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OP I'm addicted in this way also. I don't have a split file, but like others have said I like checking because I'm paying for it.  Mine however always pulls EXP. I'll be keeping an eye out for problems and may get the soft pulls deleted just because.

[dt3813]

@donny10 did you ever get your situation fixed at equifax?  Mine still has not been fixed, I called again and the contact I gave you was so rude to me.  She told me that "as i told you before you can't pull daily and you don't need to".  I told her I only pull to see if it's fixed and it was never fixed.  She told me that if I continue to pull too often (basically if i continue to use what I am paying for) that they will "take the service away from me".  In my eyes they basically HAVE taken it away, but they are still making me pay $30/month for it!  I told her to fix it and I'll just cancel it.  I just checked....it's still not fixed.  

[Anonymous]

Yes, they did fix it and it acted up again 3 days ago and having them deleted again.

They will not take it away from you. If I were you I would be on the phone with a supervisor so quick their phone lines would fail.

Don't ever let them treat you that way. You should be paying $9.95 a month.

[Anonymous]

Call them every single day. If you don't get anywhere, let me know tomorrow. I have a contact you can call at Equifax's Office of Consumer Affairs.

The number is in my office.