Experian always gives me an error

[heyarrnold]

Does anyone know why Experian always gives me an error whenever I try to purchase my credit report?

"We are unable to process your request. Please call us at 1 800 311 4769."

I have verified that all my information is correct, so I am not sure why I am receiving this error. 

[mitchblue]

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@heyarrnold wrote:

Does anyone know why Experian always gives me an error whenever I try to purchase my credit report?

"We are unable to process your request. Please call us at 1 800 311 4769."

I have verified that all my information is correct, so I am not sure why I am receiving this error. 

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I've gotten that error through Experian before..as well. Not sure why though..I'm not much help but to say you're not alone in that particular problem..

[heyarrnold]

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@mitchblue wrote:

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@heyarrnold wrote:

Does anyone know why Experian always gives me an error whenever I try to purchase my credit report?

"We are unable to process your request. Please call us at 1 800 311 4769."

I have verified that all my information is correct, so I am not sure why I am receiving this error. 

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I've gotten that error through Experian before..as well. Not sure why though..I'm not much help but to say you're not alone in that particular problem..

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I actually called in, not to that number, and spoke to a very nice young lady. She actually sent me a complimentary report, and also told me the following:

The reason why you're getting this error is because your credit report is too big. All soft pulls, hard pulls, accounts etc are taken into perspective. Because you have a large amount of soft pulls on your report, you have exceeded the size that the automated system will allow a report to be. 

[mitchblue]

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@heyarrnold wrote:

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@mitchblue wrote:

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@heyarrnold wrote:

Does anyone know why Experian always gives me an error whenever I try to purchase my credit report?

"We are unable to process your request. Please call us at 1 800 311 4769."

I have verified that all my information is correct, so I am not sure why I am receiving this error. 

---

I've gotten that error through Experian before..as well. Not sure why though..I'm not much help but to say you're not alone in that particular problem..

---

I actually called in, not to that number, and spoke to a very nice young lady. She actually sent me a complimentary report, and also told me the following:

The reason why you're getting this error is because your credit report is too big. All soft pulls, hard pulls, accounts etc are taken into perspective. Because you have a large amount of soft pulls on your report, you have exceeded the size that the automated system will allow a report to be. 

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That's interesting..glad it worked out for you.

[heyarrnold]

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@mitchblue wrote:

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@heyarrnold wrote:

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@mitchblue wrote:

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@heyarrnold wrote:

Does anyone know why Experian always gives me an error whenever I try to purchase my credit report?

"We are unable to process your request. Please call us at 1 800 311 4769."

I have verified that all my information is correct, so I am not sure why I am receiving this error. 

---

I've gotten that error through Experian before..as well. Not sure why though..I'm not much help but to say you're not alone in that particular problem..

---

I actually called in, not to that number, and spoke to a very nice young lady. She actually sent me a complimentary report, and also told me the following:

The reason why you're getting this error is because your credit report is too big. All soft pulls, hard pulls, accounts etc are taken into perspective. Because you have a large amount of soft pulls on your report, you have exceeded the size that the automated system will allow a report to be. 

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That's interesting..glad it worked out for you.

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Yes, thank you! 

I got a freebie. I just wanted to see my soft pulls lol. 

[Anonymous]

I get this error all the time.  First thing I found out is that they have my old address, and kept denying me when I put in the new address.  Try a different address.

Also, found out when I was finally able to get my report, that they had made an error and dual entered my student loan as a car loan, so I was failing the verification questions every time without knowing it.  

[heyarrnold]

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@Anonymous wrote:

I get this error all the time.  First thing I found out is that they have my old address, and kept denying me when I put in the new address.  Try a different address.

Also, found out when I was finally able to get my report, that they had made an error and dual entered my student loan as a car loan, so I was failing the verification questions every time without knowing it.  

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I verified all of my information is correct. But I still get the error lol. 

I think that their system has blacklisted me. 

[Kirmie2010]

Thats the one I have to call into because all of my questions are none of the above and then I fail security questions.  I had em send it to me via mail, its pretty fancy that way

Nice to know theres a reason for it.  Although it was screwing up before I restarted my credit and added a ton of soft and hard pulls. =/

[heyarrnold]

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@japakar wrote:

Thats the one I have to call into because all of my questions are none of the above and then I fail security questions.  I had em send it to me via mail, its pretty fancy that way

Nice to know theres a reason for it.  Although it was screwing up before I restarted my credit and added a ton of soft and hard pulls. =/

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I do not even get to the security questions stage haha. The system does not like me hahaha.