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FICO Negative Reason Code is inaccurate

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thornback
Senior Contributor

Re: FICO comment is inaccurate


@Anonymous wrote:

 Perhaps after I pull a CR from Transunion the Citi FICO will eventually update the comments.  

 

That's not how it works. 

 

First - Citi is not offering a Transunion score, it's a FICO score based on Equifax data.

 

Second, pulling your reports from one source doesn't make it update elsewhere.  Citi has to update their own data by pulling your report and scores.

 

And having a freeze won't prevent you from pulling updated scores/reports, nor will it prevent Citi from doing so as you have an existing relationship. 

 

Personal Aphorism:"Forget What You Feel, Remember What You Deserve"
Starting FICO 8s | 09/2017: EX 641 ✦ EQ 634 ✦ TU 647
Current FICO 8s | 04/2022: EX 796 ✦ EQ 793 ✦ TU 790
Current FICO 9s | 04/2022: EX 790 ✦ EQ 788 ✦ TU 782
2022 Goal Score | 800s

My AAoA:
4.6 years not incl. AU / 4.9 years incl. AU
My AoOA: 9.2 years not incl. AU / 11.2 years incl. AU
Inquiries: EX 0/12 ✦ EQ 0/12 ✦ TU 0/12
Report Status: Clean
Garden Status:  


Without patience, we will learn less in life. We will see less. We will feel less. We will hear less. Ironically, rush and more usually mean less.
Message 11 of 33
Anonymous
Not applicable

Re: FICO comment is inaccurate

Looks like I am screwed then.  Equifax report has not shown any late or missed payments since I disputed the inaccurate data 6 months ago and my CITI CC has updated the score about 10 days ago, but still has the comment:

 

Key Factor(s) Affecting Your FICO® Score:

  • 1 
    Number of accounts with delinquency

    Missed and late payments, including the number of late payments, how late they were, and how recently they occurred, are important to FICO® Scores. Your score was impacted because your credit report shows one or more accounts with missed payments.

  • 2 
    Time since delinquency is too recent or unknown

    Missed and late payments, including the number of late payments, how late they were, and how recently they occurred, are important to FICO® Scores. Your score was impacted because the time since your most recent past due payment was too recent.

Message 12 of 33
Anonymous
Not applicable

Re: FICO comment is inaccurate


@Anonymous wrote:

Looks like I am screwed then.  Equifax report has not shown any late or missed payments since I disputed the inaccurate data 6 months ago and my CITI CC has updated the score about 10 days ago, but still has the comment:

 

Key Factor(s) Affecting Your FICO® Score:

  • 1 
    Number of accounts with delinquency

    Missed and late payments, including the number of late payments, how late they were, and how recently they occurred, are important to FICO® Scores. Your score was impacted because your credit report shows one or more accounts with missed payments.

  • 2 
    Time since delinquency is too recent or unknown

    Missed and late payments, including the number of late payments, how late they were, and how recently they occurred, are important to FICO® Scores. Your score was impacted because the time since your most recent past due payment was too recent.


@Anonymous need to pull your Equifax report from annualcreditreport.com and scour it for the lates. that's the most accurate source you can get. Then come back and tell us what you find. 

Message 13 of 33
calyx
Super Contributor

Re: FICO comment is inaccurate

@Anonymous - You need to also double check the date that the information was pulled.   Citi pulls the EQ data (typically) on the last Tuesday of the month (so 2/23 in this case).  They don't post it for a week or more, so by the time you saw the score, the data it used in the algorithm could be (slightly) outdated.

 

As has been suggested - definitely pull your reports from annualcreditreport.com (currently available weekly) to make sure the data is truly accurate.

Happy practitioner of AZE7or8or9or10 | Team Finances > FICO
Message 14 of 33
Anonymous
Not applicable

Re: FICO comment is inaccurate

Please excuse me for sounding annoyed at this situation, As I have said this was all corrected with Equifax about 6 months ago so plenty of time to allow for updates to happen.  I have pulled all 3 credit reports and not a single notation, degrogatory mark, or any late payment.  All accounts show paid on time.

Message 15 of 33
Anonymous
Not applicable

Re: FICO comment is inaccurate


@Anonymous wrote:

Please excuse me for sounding annoyed at this situation, As I have said this was all corrected with Equifax about 6 months ago so plenty of time to allow for updates to happen.  I have pulled all 3 credit reports and not a single notation, degrogatory mark, or any late payment.  All accounts show paid on time.


@Anonymous I understand what you're saying and it may have been updated and corrected six months ago. But we don't know what's happened since then. And there's probably no way to know.

 

All we can do is try to find out what's going on right now. That means we need you to pull a current annual credit report credit report and scour it today and see if anything has been added. Because something is funny somewhere. Whether it be your credit report or whether it be something else, there's a problem.

 

and if we can't find it on your credit report then your next step will be contacting the credit bureaus because if you look at today's annual credit report CR and nothing is there, then you need to speak with a supervisor at EQ and find out what's going on.

Message 16 of 33
Anonymous
Not applicable

Re: FICO comment is inaccurate

How does someone caontact a supervisor at EQ?  All I can find on their site is to dispute a specific issue and not something ambiguous like this comment.  Who knows if this comment is holding back what could be an even higher score.  It has been a long arduous road back to the point I am now and although my score is good, I hate seeing the negative (albeit inaccurate) comment. 

 

I pulled EQ report last night and it is as clean as it gets, not a single derogatory mark or comment.


@Anonymous wrote:

@Anonymous wrote:

Please excuse me for sounding annoyed at this situation, As I have said this was all corrected with Equifax about 6 months ago so plenty of time to allow for updates to happen.  I have pulled all 3 credit reports and not a single notation, degrogatory mark, or any late payment.  All accounts show paid on time.


@Anonymous I understand what you're saying and it may have been updated and corrected six months ago. But we don't know what's happened since then. And there's probably no way to know.

 

All we can do is try to find out what's going on right now. That means we need you to pull a current annual credit report credit report and scour it today and see if anything has been added. Because something is funny somewhere. Whether it be your credit report or whether it be something else, there's a problem.

 

and if we can't find it on your credit report then your next step will be contacting the credit bureaus because if you look at today's annual credit report CR and nothing is there, then you need to speak with a supervisor at EQ and find out what's going on.



  

Message 17 of 33
thornback
Senior Contributor

Re: FICO comment is inaccurate


@Anonymous wrote:

How does someone caontact a supervisor at EQ?  All I can find on their site is to dispute a specific issue and not something ambiguous like this comment.  Who knows if this comment is holding back what could be an even higher score.  It has been a long arduous road back to the point I am now and although my score is good, I hate seeing the negative (albeit inaccurate) comment. 

 

I pulled EQ report last night and it is as clean as it gets, not a single derogatory mark or comment.  


You just call their main number and ask the rep to put a supervisor on the line. 

 

I think you should pull your 3 reports and 28 scores from myFICO first so you can see if that reason code actually exists for your EQ Bankcard FICO8. If it doesn't, then you know it's an issue with Citi and not Equifax.  If it does, then you'll have the most up to date information to address when you speak with EQ.  You'll also be able to see if that reason code exists on the other EQ FICO score versions. 

Personal Aphorism:"Forget What You Feel, Remember What You Deserve"
Starting FICO 8s | 09/2017: EX 641 ✦ EQ 634 ✦ TU 647
Current FICO 8s | 04/2022: EX 796 ✦ EQ 793 ✦ TU 790
Current FICO 9s | 04/2022: EX 790 ✦ EQ 788 ✦ TU 782
2022 Goal Score | 800s

My AAoA:
4.6 years not incl. AU / 4.9 years incl. AU
My AoOA: 9.2 years not incl. AU / 11.2 years incl. AU
Inquiries: EX 0/12 ✦ EQ 0/12 ✦ TU 0/12
Report Status: Clean
Garden Status:  


Without patience, we will learn less in life. We will see less. We will feel less. We will hear less. Ironically, rush and more usually mean less.
Message 18 of 33
OmarGB9
Community Leader
Super Contributor

Re: FICO comment is inaccurate


@Anonymous wrote:

How does someone caontact a supervisor at EQ?  All I can find on their site is to dispute a specific issue and not something ambiguous like this comment.  Who knows if this comment is holding back what could be an even higher score.  It has been a long arduous road back to the point I am now and although my score is good, I hate seeing the negative (albeit inaccurate) comment. 

 

I pulled EQ report last night and it is as clean as it gets, not a single derogatory mark or comment.


@Anonymous wrote:

@Anonymous wrote:

Please excuse me for sounding annoyed at this situation, As I have said this was all corrected with Equifax about 6 months ago so plenty of time to allow for updates to happen.  I have pulled all 3 credit reports and not a single notation, degrogatory mark, or any late payment.  All accounts show paid on time.


@Anonymous I understand what you're saying and it may have been updated and corrected six months ago. But we don't know what's happened since then. And there's probably no way to know.

 

All we can do is try to find out what's going on right now. That means we need you to pull a current annual credit report credit report and scour it today and see if anything has been added. Because something is funny somewhere. Whether it be your credit report or whether it be something else, there's a problem.

 

and if we can't find it on your credit report then your next step will be contacting the credit bureaus because if you look at today's annual credit report CR and nothing is there, then you need to speak with a supervisor at EQ and find out what's going on.



  


Just wanted to point out that that comment/ reason code in and of itself has no bearing whatsoever on scores. The comment is a result of the information on your reports. If you were to apply for a credit card somewhere and they pulled your EQ report, if everything looks good (which you say it does), then there should be nothing to worry about. It may just be a glitch with the credit monitoring software, which isn't anything serious and isn't something you can formally dispute anyway.


Last App: 1/10/2023
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Currently rebuilding as of 04/11/2019.

Starting FICO 8 Scores:




Current FICO 8 scores:


Message 19 of 33
Anonymous
Not applicable

Re: FICO comment is inaccurate

@Anonymous thank you for making that point.  I think I will just let it be then. My time is not worth the hassle.

Message 20 of 33
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