Fraudulent charges and now I'm getting the merchandise

[masscredit]

Last week I found there were a number of fraudulant charges on one of my cards. The card is always with me so I don't know how it happened. That account was closed and a new number was issued. Today I received a package from one of the companies that were part of that. I've never had this happen. I don't know if anything else is on the way here. 

[Varsity_Lu]

Hope you get some nice Omaha steaks! (You reported the fraud and aren't responsible right?)

Seriously, though. I have no idea what you should do. Contact the seller and tell them it was fraud?

[DakotaM]

I don't think you should try to contact the company.  They might try to claim that since you received the package, that it wasn't really a fradulent charge or something.

I've heard that sometimes the plan for the fraudster is to swipe the packages once they've been dropped off, so be mindful of things.

[masscredit]

No steaks for me... They shopped for a bunch of beauty products. At least I'll have a better complection.  Just checked my account. Total for their spree at 5 retailers is just under $500. And I kind of don't know what to do with this.Part of me thinks I should tell the credit card company I'm getting packages in the mail. I don't know how much they will research this but the IP address that those orders were placed from won't come up to my house. 

[coldfusion]

You still have the problem of at least 1 order being delivered to your home, which at a minimum is a bad optic when you're claiming fraud as the shipper would have attested to the merchant as to proof of delivery.  

Reading this thread made me think of those incidents when someone's 7-10 yo kid took Mom's or Dad's CC and used it to buy playing time on an online game.

[GreatLife]

You've already initiated a fraud case with the card issuer so for documentation purposes I would directly notify them of receiving a related package; offer to return if the seller arranges courier pickup. Take pictures of the intact package contents for my records. Card company can communicate with the seller or document if they instruct you otherwise.

[GigaChad_bro]

Keep an eye out for other deliveries and monitor all your accounts just in case. If anything else shows up, repeat the process. Sometimes fraudsters use real addresses to avoid suspicion, so it’s good you’re staying alert

[masscredit]

Second package arrived today. Nothing really good either. Not like it's a TV or home audio. It's just "stuff".

[GreatLife]

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@masscredit wrote:

Second package arrived today. Nothing really good either. Not like it's a TV or home audio. It's just "stuff".

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What did you decide to do about the packages?

[Thomas_Thumb]

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@masscredit wrote:

Second package arrived today. Nothing really good either. Not like it's a TV or home audio. It's just "stuff".

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Step 1 - contact the CC company about all packages you receive. Ask them to then contact the merchants on your behalf for advise on return protocol.

Step 2 - As mentioned, take pictures of package contents and shipping labels. Provide info to CC company as appropriate.

Step 3 - Keep contents in a safe place and certainly don't open any items.

Step 4 - Contact merchant (or point of sale provider such as Amazon) per direction from CC company to arrange returns.

Not notifying the CC company about items received makes you liable for fraud - imo.