How do I access the Chat Box in DISCO?!

[GApeachy]

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@Girlzilla88 wrote:

they are so useful and helpful

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Yes, I hate calling in and all the unique, annoying selections only to finally say 2 or 3 times, "Customer Service Representative".

Again I'm like....

[Girlzilla88]

@GApeachy     Oh odd, references must be new they didn't ask me when I applied but it could be because I had them for a few years before getting my Secured Card with them that I upgraded....Hmmm  yea that would scare me to if they sent that like CHILL I'm thinking XD the card is pretty but I honestly thought it would be more shiney than it is :/     So my DISCO card is actually prettier LOLOLOL.     If it helps?!

[Girlzilla88]

@GApeachy    YESSSSS I will DRIVE somewhere before I call 9/10 LMAO (if they don't have Chat or another option...)

[FinStar]

 I'm detecting sisterhood vibes here 😜.  

[Milano]

I get so much better service on the phone than I ever do with the chat box people.

[Girlzilla88]

@FinStar    LOL we are both in Ga so I think that is where it started XD sorry to get off topic

[GApeachy]

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@FinStar wrote:

 I'm detecting sisterhood vibes here 😜.  

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Oops, sorry 'bout all that rambling @FinStar 

@Milano sometimes it's nice to speak to a live person, hear their voice esp. when there's a lot to be asked/said.  Chat is usually quicker plus you can save the info. and/or it will be there when you revisit, like Amex.

[Girlzilla88]

@Milano     Interesting indeed.     I wish I feel like I have to jump through hoops and run through marathons on the phone XD

[Girlzilla88]

@FinStar    You can stop this thread now so we don't keep going?!! XD     If you don't mind ^^

[FinStar]

Whenever I've used each channel (phone/chat) their service has been great, IME.

Then again, it's a matter of preference since some individuals don't particularly like to be on the phone and I can think of @GApeachy's DH and @Jnbmom's DH, for instance. And, like any other institutions, regardless of what channel is used, sometimes you may not get stellar service so experiences can vary.