Kohls hard inquiry without my approval

[Anonymous]

I did click on CLI but I cancelled when I saw the message 

I think I did that a couple of days ago.

If you agree to these terms and the above information is correct, click Submit

I just got an alert that Kohls did a hard inquiry on my Transunion.  Sure they increased my CL but I did not authorize a hard inquiry.

Anyone else see this behavior?

[aircobra]

I've been declined a CLI only to find an inquiry from them 2 days later along with an approval. Now I just keep my EX report locked when I request a CLI from them.

[Anonymous]

Yes but I hit cancel.

Customer Service Rep is saying account had a flag on it and they called me today at 3:22 to resolve the flag, spoke to me removed the flag and approved the CLI.  None of that is true.

Now I am worried that someone maybe trying to takeover my account and putting a password on it.

Something is not adding up.

[UncleB]

Moving thread to 'General Credit' addtional exposure.

--UB

[CreditInspired]

---

@Anonymous wrote:

Yes but I hit cancel.

Customer Service Rep is saying account had a flag on it and they called me today at 3:22 to resolve the flag, spoke to me removed the flag and approved the CLI.  None of that is true.

Now I am worried that someone maybe trying to takeover my account and putting a password on it.

Something is not adding up.

---

So are you saying you hit "submit" and then hit "cancel," or did you hit "cancel" when the HP language appeared without ever hitting "submit."

[Anonymous]

I hit cancel as soon as I saw the HP Language and never actually submitted the CLI Request.

[CreditInspired]

---

@Anonymous wrote:

I hit cancel as soon as I saw the HP Language and never actually submitted the CLI Request.

---

Oh wow, definitely call to request it be recoded to a SP. 

[Anonymous]

I tried they said they can't do that but I can dispute with CRA which we know is fruitless.

I needed another inquiry like I need another hole in my head but at least I got a CLI.

[Anonymous]

I would still dispute it anyway, it's not really right for companies to get away with stuff like this and nobody will know it happened unless it gets reported.

[CreditInspired]

---

@Anonymous wrote:
I would still dispute it anyway, it's not really right for companies to get away with stuff like this and nobody will know it happened unless it gets reported.

---

IMHO, I would be very cautious about disputing. You dont want CRAs to add a fraud alert unless you can absolutely, without a doubt, prove you didn’t hit submit—like a screenshot, especially since they wont recode to SP. 

You can also try and call again with the hope of getting another CSR.