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LexisNexis has no file for me?!

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Anonymous
Not applicable

Re: LexisNexis has no file for me?!

I didn't get a chance to call today because I slept all day. If I can sleep tonight I'll call tomorrow. It's basically on hold until I get up at a reasonable time since they close at 5PM my time. 

Message 11 of 20
Anonymous
Not applicable

Re: LexisNexis has no file for me?!

7 minutes and 50 seconds on the phone. The reason why they couldn't find my file is because the file they have for me doesn't have my suffix on it and I provided my suffix when I asked for the file. They're sending me a letter with a URL and PIN and I'll have access to my full disclosure, CLUE report, LN risk score, and any other information they have on me. Very easy to get it resolved. 👍 

Message 12 of 20
M_Smart007
Legendary Contributor

Re: LexisNexis has no file for me?!


@Anonymous wrote:

7 minutes and 50 seconds on the phone. The reason why they couldn't find my file is because the file they have for me doesn't have my suffix on it and I provided my suffix when I asked for the file. They're sending me a letter with a URL and PIN and I'll have access to my full disclosure, CLUE report, LN risk score, and any other information they have on me. Very easy to get it resolved. 👍 


Glad it got resolved. So you are saying they are going to let you view your report online?

Message 13 of 20
M_Smart007
Legendary Contributor

Re: LexisNexis has no file for me?!


@AverageJoesCredit wrote:

Quick, run up all your Sync cards and let them 4506 youSmiley Wink.  


Bad Joe, just bad!

Message 14 of 20
Anonymous
Not applicable

Re: LexisNexis has no file for me?!


@M_Smart007 wrote:

@Anonymous wrote:

7 minutes and 50 seconds on the phone. The reason why they couldn't find my file is because the file they have for me doesn't have my suffix on it and I provided my suffix when I asked for the file. They're sending me a letter with a URL and PIN and I'll have access to my full disclosure, CLUE report, LN risk score, and any other information they have on me. Very easy to get it resolved. 👍 


Glad it got resolved. So you are saying they are going to let you view your report online?


Yup. They no longer send a billion pages in the mail, they send you a link and PIN that allows you to see everything they have on you. 

Message 15 of 20
M_Smart007
Legendary Contributor

Re: LexisNexis has no file for me?!


@Anonymous wrote:

@M_Smart007 wrote:

@Anonymous wrote:

7 minutes and 50 seconds on the phone. The reason why they couldn't find my file is because the file they have for me doesn't have my suffix on it and I provided my suffix when I asked for the file. They're sending me a letter with a URL and PIN and I'll have access to my full disclosure, CLUE report, LN risk score, and any other information they have on me. Very easy to get it resolved. 👍 


Glad it got resolved. So you are saying they are going to let you view your report online?


Yup. They no longer send a billion pages in the mail, they send you a link and PIN that allows you to see everything they have on you. 


That is awesome!    .Have you been able to view your LN report yet?

Message 16 of 20
Anonymous
Not applicable

Re: LexisNexis has no file for me?!


@M_Smart007 wrote:

@Anonymous wrote:

@M_Smart007 wrote:

@Anonymous wrote:

7 minutes and 50 seconds on the phone. The reason why they couldn't find my file is because the file they have for me doesn't have my suffix on it and I provided my suffix when I asked for the file. They're sending me a letter with a URL and PIN and I'll have access to my full disclosure, CLUE report, LN risk score, and any other information they have on me. Very easy to get it resolved. 👍 


Glad it got resolved. So you are saying they are going to let you view your report online?


Yup. They no longer send a billion pages in the mail, they send you a link and PIN that allows you to see everything they have on you. 


That is awesome!    .Have you been able to view your LN report yet?


No they snail mail it for security reasons, gotta wait til next week. 

Message 17 of 20
Anonymous
Not applicable

Re: LexisNexis has no file for me?!

IME, they do allow you to choose full file disclosure or clue report or various others, online.
Message 18 of 20
Anonymous
Not applicable

Re: LexisNexis has no file for me?!

I also received a letter from LexisNexis stating they have no file on me. Would this be the perfect time to dispute bankruptcy by sending a copy of the letter to the 3 credit bureaus since they stated that my bankruptcy was verified through LexisNexis?

Message 19 of 20
Anonymous
Not applicable

Re: LexisNexis has no file for me?!


@Anonymous wrote:

I also received a letter from LexisNexis stating they have no file on me. Would this be the perfect time to dispute bankruptcy by sending a copy of the letter to the 3 credit bureaus since they stated that my bankruptcy was verified through LexisNexis?


You need to call them and find out why they're saying they dont have a file. Any discrepancy in info given on the form will cause a mismatch. 

Message 20 of 20
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