Macy's still not reporting

[smoop88]

Is anyone still having issues with macy's reporting. I opened my macys in June 2015, they have only reported twice. Aug-December is complettely missing, I didnt even know this was going on until I kept wondering why my scores were not budging. It sucks that you work hard to rebuild and this bs happens. In fact ive never even seen or ever heard of this happening. I talked to the people at Macys and was told they were going to push an update through. However, that was a month and a half ago. In any event im definitely closing this card this whole time i thought they were reporting but they definiterly put hard pulls for cli smh. Is this even worth a dispute?

[takeshi74]

You can only dispute reported data.  You cannot dispute data that isn't reported.  If Macy's not reporting is killing your credit then you have other bigger issues to worry about than the lack of reporting with your Macy's account.

[smoop88]

Not to be rude but nowhere did i say it was "killing" my credit, as you eluded to in your post whats not reported cant hurt. And as far as bigger issues yes its an issue, although sort of small, but should not be ongoing for almost half a year. 

[Kenny]

Not worth a dispute because there's really nothing to dispute. We should always assume that a HP can be made for an increase in credit, if that's what you're basing your dispute on.

It's unfortunate for you that they aren't reporting as frequently as we expect them to, but I would urge you to ask yourself if closing the account will add to your goals or take away from it? Only you can answer that. If they aren't adding to your goals, then close it and walk away without looking back.

Best of luck.

[CYBERSAM]

I believe Citibank has major problem handling Macy's customers! They stopped reporting for me at the same time too. There have been many reports about this, I don't think they are reporting it for any buddy these days. However they reported my old account from 10 years ago until last month and finally after 6 months of disputing, they send me a letter last week that they have removed it. So they are making many mistakes with Macy's customers.

I like Macy's card for special savings that they offer, I just wish they would dump Citibank and go with someone else.

[Anonymous]

Macy's just announced today they are closing 40 more stores and laying off thousands of employees. There are problems within the company that have been going on for some time.

[smoop88]

Sorry to hear that and thanks for the information

[StartingOver10]

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@Anonymous wrote:

Macy's just announced today they are closing 40 more stores and laying off thousands of employees. There are problems within the company that have been going on for some time.

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^^^Yes, I think this is a Macy's issue and not a Citi issue. 

[Saleen099]

 Here's the news article if anybody wants to read it. 

http://money.cnn.com/2016/01/06/investing/macys-cuts-3000-jobs-holiday-sales/  

[Royalbacon]

Department stores as a whole have been hit hard, don't get me wrong, but Macy's has is actually doing better and stronger then others such as Sears or JCPenney, and have made a much more successful transition to the internet then the others have. They still have been hit hard no doubt, but let's not pretend/KMart are doing wonderful and haven't closed any stores and or JCPenney hasn't done the same either.

Macy's is just simply closing underperforming stores. They're closing about 3% of their stores, and these 3% only made up about 1% of their profit. It's just good business, if a store isn't performing or if something like rent in the mall drastically increases, or some other factor changes that makes it unviable, it's just good business sense to close it. They're essentially "trimming the fat" And in this day in age with the internet, of course places are going to cut back on their physical locations. How many department stores still have physical paper catalogs? Does that mean they're hurting or having problems because stores have stopped doing business via paper catalogs? No, it has evolved and changed.

Macy's has been around since 1858, JCPenney since 1902, and Sears 1886. Things have changed since then. New stores since then have popped up (Walmart, Amazon, etc.) and things like the internet have cut into their business. Gotta realize with these department stores existing long before places like Walmart were even a thing, that means a lot of t heir physical locations are ancient, and things change. New stores come in, demographics of areas change, what may of been a GREAT location for a department store in the 1950s may not be that great of a location now in 2016 (Downtown St Paul, MN is a perfect example. Once home to many, many department stores long before a lot of us were born, the Macys closed in 2013 and was the last department store remaining in Downtown St Paul, MN. In the 1950s that would of been a GREAT spot to open up a department store, now in 2016 if one were to open a department store there people would think you're on crack and you would fail miserably.)

That said I applied for my Macy's card in July/August and was approved with a $300 limit, which got increased to $3300 in September and at the end of December increased to $4700, and it's still showing $300 on all my credit reports and hasn't been updated since August. VERY frustrating I agree.

Edit: Macys also opened up a new distribution center in August.