Was there actual usage of the account (new transactions) over the period of non-reporting, or was the account dormant?
Updated reporting is only mandated if information has changed. See FCRA 623(a)(2).
More experieced members can correct me if I am wrong, but I would whink since you have made payments, your utlilazation has changed, and no matter what the CC would report that you are carrying a balance, what anount is posted.
No new transactions as it was carrying a high balance, but I've been making payments on the account each month to lower it. So payments won't count in your credit history unless you've been making new purchases?
If you have a balance it should definitely be reporting. Have you called Capital 1 to inquire what may be going on?
All it can take is a single piece of data on either the credit bureau end or your lender end to not jive and it can prevent a reporting. This can be anything from a social security number to a name variation etc. My Citi account didn't update on TU for 5 months and it had to do with the suffix on my name for example.