Soooo, I get to my office this morning and checked my voice mail. Message from Mrs. Scruggs (?) to give American Express a call. I thought, Oh dear baby Jesus....I'm not in the mood today for their nonsense. So before I called, I logged on to my account and much to my surprise, the big red message saying my accounts were suspended was gone. I called the number she left, and the lady I spoke with was very sincere. She thanked me for sending the requested info to them, and told me the FR was complete and to enjoy charging with my Amex. I asked her how often this would be done and told her I was real hesitant to even use them due to the fact that my accounts can be frozen at any given time. She replied by saying that this has become a normal process for Amex customers and that I should not worry about it being done again. Yeah....right!!! We shall see. I believe that these cards will still have a back row seat in my wallet!!
