So - I was trying to get access to my report and its data online - and TU says I placed a Security Freeze on my account in 2012...so, get that pin we sent you in 2012 and ask for an unlock.
I had another complaint that I needed to file because of an oprhaned DSNB account that had a balance - when it should not have (as it was 0 for months) and so I filed a complaint - because I cannot jump trough hoops to get data/reports/processes that I should have available - I let them know in that complaint that I could not file online, even through my membership and their tool.
They said ---your report is frozen, and politely closed the door.
But -- I am like doesnt that stop anyone from accessing my account, from 2012? Sooooo, why do I have all of these inquiries, and - why does your TU Freeze/Unfreeze site - say I dont have one? but wait - the only tool says I do......Can you all fix it?
So --- almost 2 months later - and no response formally back - they deleted ALL of the inquiries - and I check daily, and watched my scores go up some 36 points,
Who knew, lol.
These inquiries are made by companies with whom you have applied for a loan or credit in the past two years.
These inquiries can impact your credit rating.
A request for your credit history is called an inquiry. Inquiries remain on your credit report for two years.
There are two types of inquiries – Hard inquiries may impact your credit score. Soft inquiries do not.
Creditor Name Date of Inquiry
i noticed the same thing happend to myself from TU as well. All inquires removed scored jumped 43 points. Only my vantage score (not fico) is showing the jump at the moment. I left it alone cause i realized its a mistake somewhere and it will get fixed soon 
