I've used this number many many times and was able to get to a live person every time without having a report #
I used this # just about everyday when I was waiting for my AmEx AU acct. to show up on my EQ report, I'd call and ask an EQ Rep to tell me if an AmEx acct had been listed yet, they would ask some personal info to verify my identity and would pull up my report and would answer any questions I had.
Best of Luck!!
I have tried repetitively to obtain a phone number for Equifax and all I get is an email address. I need to speak to a live person who can assist me with a difficult credit issue.