2021 NFCU Ranks Top As CX Elite Brand Again

[SOGGIE]

2021 Navy Federal Credit Union Ranked As a CX Elite Brand Again for Customer Experience

BUSINESSWIRE
"Navy Federal Credit Union holds on to the top spot as the industry leader for a sixth consecutive year, ranking No. 1 among multichannel banks/credit unions for customer experience in Forrester’s proprietary 2021 CX Index™ survey. The credit union was once again named a CX Elite brand (a top 5% brand), and took the lead for customer experience among credit card issuers."
https://www.businesswire.com/news/home/20210608005774/en/Navy-Federal-Credit-Union-Ranked-As-A-CX-El... 

[tcbofade]

They have certainly been good to me!  

[Mr_Mojo_Risin]

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@SOGGIE wrote:

2021 Navy Federal Credit Union Ranked As a CX Elite Brand Again for Customer Experience

BUSINESSWIRE
"Navy Federal Credit Union holds on to the top spot as the industry leader for a sixth consecutive year, ranking No. 1 among multichannel banks/credit unions for customer experience in Forrester’s proprietary 2021 CX Index™ survey. The credit union was once again named a CX Elite brand (a top 5% brand), and took the lead for customer experience among credit card issuers."
https://www.businesswire.com/news/home/20210608005774/en/Navy-Federal-Credit-Union-Ranked-As-A-CX-El... 

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Yes, the experience I've had with Navy would line up with this survey.

Well earned ranking for them.

[AverageJoesCredit]

No one better imo

[OmarGB9]

Not surprised. They've been terrific for me as well.

[LadyJEsq]

Ha! Thanks for posting! I was just asking if NFCU was worth the hassle I'm going through to join. Seems that it is......

[Anonymous]

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@LadyJEsq wrote:

Ha! Thanks for posting! I was just asking if NFCU was worth the hassle I'm going through to join. Seems that it is......

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Yep, they're fantastic.

[CBartowski]

Agree with this 100%! Never had a poor experience and such great offerings.