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Seems pretty typical that they give incorrect info over the phone based on my experience and the experience I have read of others having.
They definitely are said to be Chex sensitive but they didn't seem to have a problem with me opening my DCU account two months prior to theirs. That was my only deposit inquiry on Chex period though, the other two were from 2017 when I got my personal loan from Best Egg.
Reason 1 seems from Lexis Nexis. I know they check. Mine was locked they would not proceed until I unlocked.
I'm curious how this CU became the FOTM, now. They are not new, neither are their credit products. It just seems like myFico would have descended on them years ago. Regardless they are definitely struggling with the influx of apps from out of state. The main problem I can see is that not all the CSR are knowledgeable on what the actual policy is. I am guessing that trickles down to the UW too. So its luck of the draw when you app. If you get someone who does not know the "deal"...problems.
@Anonymous first 4 are fhrom LN last one is from Chexs. Sorry to hear. I also agree they are Chexs sensitive although they say they aren't. I was on phone with a front end CSR talking about chexs and policies if sensitive or not she made a call to back office and basically said they weren't but DP's show they are... Typical rule usually says for new FI(financial inst.) to be spread about 3-6 months apart for most CU's meaning about 4-5 DDA (direct deposit account) FI new accounts in a rolling 2 year period to get into some of the more conservative CU's/banks. For some reason CU/banks and clamping down on new DDA alot more than in the past chexs to either due to bonus chasing on deposit accounts or other reasons. CC's are way easier to get than a new DDA for alot of us. Heck they SP'ed your TU saw your score which is excellent yet the use chexs to override your Fico. chexs imo is a horrible run originzation depending on information from they get from LN which is even more awful imo. Among what lenders being the FI also report to them which is inaccurate alot of time. I would if you havent already get a copy of your chexs report as mine was kinda a mess. Duplicate addresses some with unit #'s some without, phone # of 000-000-0000 (right i got the best number ever!) among other things and dispute it and get it all cleaned up if needed.
@AllZero wrote:I'd be a little sour too. However, I think they are a great credit union once you're able to gain membership. Their rewards card might pale in comparison at 1.5% cashback but their low rate Visa is great. Also, they offer 0% APR purchases and BT for 12 months promo. PLOC as well as other services.
I was only considering them as a place to stash some unused funds given the 4.07% and 6.17% rates of checking and savings for the first $500 in deposits. But I have other options like BCU that pays 3% on balances up to $15,000 so it will all work out eventually. Their credit products don't seem that interesting to me and given that I'd only opened one new revolving credit card in the last year its unlikely I would have applied for one. My preference is to grow what I currently have than to take the hit(s) from new accounts.
@Anonymous wrote:Reason 1 seems from Lexis Nexis. I know they check. Mine was locked they would not proceed until I unlocked.
I'm curious how this CU became the FOTM, now. They are not new, neither are their credit products. It just seems like myFico would have descended on them years ago. Regardless they are definitely struggling with the influx of apps from out of state. The main problem I can see is that not all the CSR are knowledgeable on what the actual policy is. I am guessing that trickles down to the UW too. So its luck of the draw when you app. If you get someone who does not know the "deal"...problems.
It makes their decision making appear very arbitrary.
@CreditCuriosity wrote:@Anonymous first 4 are fhrom LN last one is from Chexs. Sorry to hear. I also agree they are Chexs sensitive although they say they aren't. I was on phone with a front end CSR talking about chexs and policies if sensitive or not she made a call to back office and basically said they weren't but DP's show they are... Typical rule usually says for new FI(financial inst.) to be spread about 3-6 months apart for most CU's meaning about 4-5 DDA (direct deposit account) FI new accounts in a rolling 2 year period to get into some of the more conservative CU's/banks. For some reason CU/banks and clamping down on new DDA alot more than in the past chexs to either due to bonus chasing on deposit accounts or other reasons. CC's are way easier to get than a new DDA for alot of us. Heck they SP'ed your TU saw your score which is excellent yet the use chexs to override your Fico. chexs imo is a horrible run originzation depending on information from they get from LN which is even more awful imo. Among what lenders being the FI also report to them which is inaccurate alot of time. I would if you havent already get a copy of your chexs report as mine was kinda a mess. Duplicate addresses some with unit #'s some without, phone # of 000-000-0000 (right i got the best number ever!) among other things and dispute it and get it all cleaned up if needed.
Thanks for the feedback. I wouldn't restrain myself from re-evaluating and changing my banking relationships to suit my needs so unfortunately BECU is not a fit. I'll probably order my ChexSystems report just to have a look but since no other institution has ever had an issue with my banking I'll likely leave it at that.