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NFCU - Back in their Good Graces?

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Anonymous
Not applicable

NFCU - Back in their Good Graces?

Hey All -

 

So I was a member back in 2010, had just about every product and unfortunately went thru a divorce in 2015 resulting in a Ch 13.   Although NFCU didn't incur a loss (they were paid back from the wage earner plan) I was apparently blacklisted.    My credit accounts were frozen and closed by creditor and I was reduced to simply a savings account.    Attempting to add a checking account would result in a message to the effect that since my other accounts were not managed correctly they could not open the checking account.   I ended up closing my membership entirely in 2017.

 

Fast forward to April 2020 - thought I'd call in an see if I could become a member again.   Was instantly approved for savings and checking and my old member ID was reassigned to me.   All seemed well until.... I attempted to apply for a CLOC and it said I was not eligble.  Attempted to apply for a CC - the application went thru but credit was never checked (Credit karma didn't alert me) and ended up with a near instant auto decline.    Upon calling for recon, I was transferred to their BK department where I was informed I had a charge off of $4.12 which resulted in them taking a loss and as such I was not eligble for any credit product.  They were surprised I was approved for checking and savings.   I ended up asking if I could simply pay the small balance and they said no, it was written off and they could not accept payment for such an old balance.    

 

I escalated via their social team and was informed that they cannot request I make a payment and I could voluntarily make the payment but there's no guarantees it would remove the remarks on my account.    I figured it was less than $5 so I'd roll the dice.   Payment was taken down, it posted 2 days later and on the 4th business day I received some offers.    

 

Figured I'd try for a CC product - this time I saw the TransUnion inquiry but declined.    I called and asked why and she said I needed to wait for a letter.   She suggested I try to a CLOC - was instant appoved but only for $500.   The rep then said I could attempt to refinance to take advantage of a special offer and "may" even be able to use the same pull.   Well the same pull didn't happen, but I was approved for their auto loan.. not the best rate 4.99% at 72 mo.    

 

So my question is... am I truly off the black list.. a little surprised at the low low CLOC and the denial of the CC but yet approved for an auto loan.   Seems strange to me.

 

TU score - 704, EQ: 688

 

Thanks for any and all comments.

Message 1 of 14
13 REPLIES 13
Brian_Earl_Spilner
Credit Mentor

Re: NFCU - Back in their Good Graces?

Navy is only approving CLOCs at $500 because too many people were using them like a credit card. It can go higher in time. The card application was probably too soon. Navy is pretty forgiving once you make them whole again, from what I've seen.

    
Message 2 of 14
M_Smart007
Legendary Contributor

Re: NFCU - Back in their Good Graces?

Congratulations on getting back in with Navy!

Message 3 of 14
M_Smart007
Legendary Contributor

Re: NFCU - Back in their Good Graces?

@Anonymous  ..And Welcome to the forumsSmiley Happy

Message 4 of 14
AllZero
Mega Contributor

Re: NFCU - Back in their Good Graces?

Congratulations on your success!

Message 5 of 14
Anonymous
Not applicable

Re: NFCU - Back in their Good Graces?

Congrats!

Message 6 of 14
Adkins
Legendary Contributor

Re: NFCU - Back in their Good Graces?

I think you're back in Navy's good graces, but they need to some time to get to know you again. If you really want a CC, did you try for the secured version? It does eventually graduate, so could give you a faster way into another CC or you could just give them more time. 


Last HP 08-07-2023



Message 7 of 14
Anonymous
Not applicable

Re: NFCU - Back in their Good Graces?

Thanks to everyone for taking the time to provide their comments

 

Secondly, to answer the question about the secured card.. yes, I applied and it was declined too.   Puzzled on that one since it would have had $200 backing it from my savings share.    When calling, I was told "An internal scoring system has declined your request for a secured card" and that to expect a letter in the next 7-10 business days... hopefully it'll arrive in the mail today or early next week.

 

Strange that a checking, savings, CLOC and Auto Loan was approved but no unsecured CC or secured CC.

Message 8 of 14
M_Smart007
Legendary Contributor

Re: NFCU - Back in their Good Graces?


@Anonymous wrote:

Thanks to everyone for taking the time to provide their comments

 

Secondly, to answer the question about the secured card.. yes, I applied and it was declined too.   Puzzled on that one since it would have had $200 backing it from my savings share.    When calling, I was told "An internal scoring system has declined your request for a secured card" and that to expect a letter in the next 7-10 business days... hopefully it'll arrive in the mail today or early next week.

 

Strange that a checking, savings, CLOC and Auto Loan was approved but no unsecured CC or secured CC.


They use EQ for loans and TU for credit cards, do you have anything negative on your TU report?

You might pull that bureau and check it with a fine tooth comb?

 

https://www.annualcreditreport.com/index.action

 

If my good friend  @AllZero,  would be so kind as to post some links to credit monitoring for TUSmiley Happy

Message 9 of 14
AllZero
Mega Contributor

Re: NFCU - Back in their Good Graces?

@M_Smart007 . 👍

 

UNOFFICIAL LIST of credit cards and which score they provide


3 Bureau FICO 8 scores and reports for $1 at Experian or CreditCheckTotal (part of Experian). Cancel in 7 days or less to avoid the reoccurring charge.

Free credit reports (disregard the VantageScore 3.0 score) at:
creditkarma.com for weekly TU and EQ
wallethub.com for daily TU

Message 10 of 14
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