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Personal Capital / AOD FCU

Wavester64
Valued Contributor

Personal Capital / AOD FCU

Has anyone been able to get their AOD account, whether its checking, savings or CC, to work on Personal Capital's website?

 

I get as far as it going thru the motions it mentions sending a code to my cell or some "authy" app, but I don't get the code text to my cell and I have no idea what authy" app they are referring to. Smiley Frustrated

 

This is the only one of my accounts I can't get to work on there.





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4 REPLIES 4
CAS2019
Frequent Contributor

Re: Personal Capital / AOD FCU

Do you, by any chance, have an IPhone/IPad?  I ask, as I needed to change my Apple password, and ran into issues with Amazon's Alexa app.  I was able to figure it out, but essentially, you will need to have the Cap1 open, and follow the instructions; you will also need to generate a password through Apple (using Cap1)specific for this app.  It is a rather convoluted system, but it seems to me (at least) this is an Apple requirement for security.

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Wavester64
Valued Contributor

Re: Personal Capital / AOD FCU


@CAS2019 wrote:

Do you, by any chance, have an IPhone/IPad?  I ask, as I needed to change my Apple password, and ran into issues with Amazon's Alexa app.  I was able to figure it out, but essentially, you will need to have the Cap1 open, and follow the instructions; you will also need to generate a password through Apple (using Cap1)specific for this app.  It is a rather convoluted system, but it seems to me (at least) this is an Apple requirement for security.


I do have an Ipad, but I access PersonalCapital via the PC.





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Message 3 of 5
Hex
Established Contributor

Re: Personal Capital / AOD FCU

@Wavester64 

Did you ever figure this out? I've tried time to time over the last year but I can't figure it out. I asked AOD and they said to use the authy app so I downloaded it but I can't get it to work. I've been trying to import the data into USAA. 

Message 4 of 5
gregorius
Valued Member

Re: Personal Capital / AOD FCU

Best I can tell it's an issue on the AOD side. Signature FCU uses Authy for 2FA as well, and their account syncs with PC when I input the code from Authy. I don't recall having to allow access to aggregators with Signature, but have had to with other accounts and it's possible AOD is blocking that somehow.





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