So Equifax says they can't remove my dispute comments, i have to do it through CSC. No biggie. But when i call CSC, the rep told me she has to send a letter to the collection company to have them verify the account is no longer in dispute.
Does anyone have a different experience or contact #?
@Anonymous wrote:Did you dispute with the CRA or the creditor? Has the dispute been resolved?
You're trying to diagnose the wrong problem.
Let's keep this thread focused on CSC proccess for Dispute Comment removal please.
@rckstrscott wrote:
@basballguy wrote:So Equifax says they can't remove my dispute comments, i have to do it through CSC. No biggie. But when i call CSC, the rep told me she has to send a letter to the collection company to have them verify the account is no longer in dispute.
Does anyone have a different experience or contact #?
What is CSC?
In my experience, I did in fact do just that. Prior to my mortgage, I wrote a letter to each CA that said in dispute that I was no longer disputing this account and they need to remove the flags. They did. But from my understandin, and some LOs have indicated this in the mortgage forum, there are ways to get the CRA to remove these flags...
-scott
CSC is a company that "occasionally" handles accounts on behalf of EQ. And this is the exact scenario. I have a couple accounts with dispute remarks I got removed from TU and EX. EQ indicated they cannot remove the remarks because CSC is handling. CSC claims only account owner (collection company) can remove comments.
I can send off the letter and wait 30+ days but am in a bit of a time crunch....hence the post. 
CSC actually handles the reporting for equifax in the midwest. I've dealt with them myself. When you call them, ask for "special handling" and don't take no for an answer. That's what I finally had to do.
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@basballguy wrote:
@rckstrscott wrote:
@basballguy wrote:So Equifax says they can't remove my dispute comments, i have to do it through CSC. No biggie. But when i call CSC, the rep told me she has to send a letter to the collection company to have them verify the account is no longer in dispute.
Does anyone have a different experience or contact #?
What is CSC?
In my experience, I did in fact do just that. Prior to my mortgage, I wrote a letter to each CA that said in dispute that I was no longer disputing this account and they need to remove the flags. They did. But from my understandin, and some LOs have indicated this in the mortgage forum, there are ways to get the CRA to remove these flags...
-scott
CSC is a company that "occasionally" handles accounts on behalf of EQ. And this is the exact scenario. I have a couple accounts with dispute remarks I got removed from TU and EX. EQ indicated they cannot remove the remarks because CSC is handling. CSC claims only account owner (collection company) can remove comments.
I can send off the letter and wait 30+ days but am in a bit of a time crunch....hence the post.
Ugh.. That sounds like a pain!
@Shogun wrote:CSC actually handles the reporting for equifax in the midwest. I've dealt with them myself. When you call them, ask for "special handling" and don't take no for an answer. That's what I finally had to do.
When you finally find the right person to do what you needed, what was the turnaround time for seeing the updates?
@basballguy wrote:
@rckstrscott wrote:
@basballguy wrote:So Equifax says they can't remove my dispute comments, i have to do it through CSC. No biggie. But when i call CSC, the rep told me she has to send a letter to the collection company to have them verify the account is no longer in dispute.
Does anyone have a different experience or contact #?
What is CSC?
In my experience, I did in fact do just that. Prior to my mortgage, I wrote a letter to each CA that said in dispute that I was no longer disputing this account and they need to remove the flags. They did. But from my understandin, and some LOs have indicated this in the mortgage forum, there are ways to get the CRA to remove these flags...
-scott
CSC is a company that "occasionally" handles accounts on behalf of EQ. And this is the exact scenario. I have a couple accounts with dispute remarks I got removed from TU and EX. EQ indicated they cannot remove the remarks because CSC is handling. CSC claims only account owner (collection company) can remove comments.
I can send off the letter and wait 30+ days but am in a bit of a time crunch....hence the post.
I faxed a letter CSC and they removed the dispute comments.
Starting Score: 501