Does anyone know why I cant access my Equifax report. I keep getting an error code. I alreay put in a complaint and its supposably getting fixed. I asked why I was not able to get my report and the rep that I spoke with (3) of them could not give me any answer they just told me that the technical team will have it fixed in 10 buisness days. It started on 7/6 and I still cant access it as of 07/18. I am giving them till 7/20 which is 10 buisness days. I also asked them for a pro rate or a discount for next months payment and they stated they could not do it.
P/s I pull my report from them daily, since I am in the process of cleaning up my credit, and as part of my monthly payment with them they offer unlimited reports. Which means I should be able to pull a new report from them every new day. To tell you the truth I think they blocked my account with a fake reason code to stop me from pulling daily, but I cant prove it. Very pissed off, below is the error code I got.
We are unable to complete your order at this time. Please contact our Customer Care department at 1-877-47GUARD (1-877-474-8273) 7 days a week between the hours of 8:00am - 3:00am Eastern Time Zone for immediate assistance. Please record the following information and have it available when you call:
Eval Code:- Status Code: FL, Reason Code: IC_NRT_ERR
