Collection Call Disaster! Help!

[Anonymous]

I found a medical collection bill on my report. So I called and spoke with the collection Agency, not the OC. The CA was rude, hung up on me 3 times, told me they would call the police on me. I called from my job, unblocked. Thinking that was a big mistake. They may call back. If they want their money why would they treat the one who is paying so bad!!! It almost makes you NOT want to give them a dime and say bunk it!!!!!!!!!!!!!!!!! What do I do here. I am getting no where. I heard medical aren't really a big deal. If I go the lenght of this I know its going to be a nightmare, they won't do me justice even if I pay. DO I seek the OC to settle this?

[Anonymous]

You need to know what the date of service was. 

If not on your CR I would PIF the OC using the restrictive endorsement.

If it is reported on your CR  PIF the OC using the restrictive endoresment and then start the HIPAA process  OR

Start the process and PIF the OC using the restrictive endoresment.

Do not talk to the CA.