Welcome @Anonymous
You already contacted them first I think as you said in your first paragraph. So you got a good shot since you caught it early. Could be Comcrap (used to be a customer) still owned it and ERC was not the owner completely of the debt and was collecting on their behalf. Good Luck. Keep us updated please for future reference.
@Anonymous wrote:Hi guys!
I refreshed my credit report yesterday and there it was! A collections from ERC. I immediately contacted Comcast and paid them. I then called Experian and disputed the collection. Went online and dispute Equifax.
I think contacted Comcast again via chat and was told it would be removed once the payment cleared.
Do you think this is true? Or should I have negotiated something with Comcast first? A guarantee that they would remove it? Based on my research on these forums it looks like most people have had success getting it removed by paying the original creditor.
I had the same exact collection from ERC on my report, was the last one I had. I chatted with comcast and they guaranteed me they would remove it from my reports within 30 days, and so I paid it directly to them. And they held up there bargain. Just save your chat transcripts in case you have to fight it. Good luck!
Starting Score: 560Good job! I have to admit i was surprised they did it for me but apparently they are one of the ones that will. I believe ERC just does the collections for them, not actually own the debt. From what I gathered anyways.