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How to GW when a store account is switching to new bank?

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How to GW when a store account is switching to new bank?

I have a consecutive 30 and 60 day late on my west elm credit card that I'm attempting to get GW deleted. The account is still open and is currently completely paid/in good standing. These are the only negatives on my reports. I have another comenity account that has always been current and gets decent use, and I had a wayfair account before those changed hands that was also always paid on time. I'm really hoping to get those two west elm lates GW removed and have started contacting emailing/messaging about it.

 

West elm accounts are switching to Capital One at the end of August. If I can't get the lates GW'd by then, is it still comenity I'd need to contact since they were the original creditor, or would that go through capital one? 

 

 

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Remedios
Credit Mentor

Re: How to GW when a store account is switching to new bank?

Any GW attempt after the transfer needs to be directed to Comenity. 

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