JCS reported the account on 7/13/2019 as if 1 payment was received but not as settle, is this a normal thing from them?
I was told that once the payment was processed in about 30 to 45 days they will ask the CRA to remove it from my CR.
"I was told that once the payment was processed in about 30 to 45 days they will ask the CRA to remove it from my CR."
I hope you got that in writing? Did you try an official PFD?
As in like writing not but i was recording the call when they stated this.
Idk if i should call them tomorrow and see what they will tell me or if i should just wait the 45 days.
Also they have this on their website
Yes collection agencies have done that but since that was only 2 days ago i would wait how long they say to wait before making a big fuss about it. With settlements first they update the difference then to zero then delete it.
Great. Hopefully they abide by their policy. The issue without PFD is they are now paid, are not legally obligated to remove, and you have lost all leverage
As previously stated when you settle accounts with debt collectors they do delete they first update to the difference of the settlement amount then to zero and then the account is deleted.