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Banks Log In Error

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SFLSpotter9210
Valued Contributor
‎04-15-2020 07:39 AM
‎04-15-2020 07:39 AM

Banks Log In Error

Has anyone experienced what I'm going through right now? I've tried logging into NFCU, Citi, Bb&T, and a few others. And every time I try to do so it says technical issues were trying to resolve it immediately. 

I've had this happen before in the past but, for it to happen to all my banks at once something smells fishy here. 

Let me know if this has happened to anyone else. I also tried calling into CS at NFCU and they have a prerecorded message stating the issue. 

NFCU Flagship 32,500 | Penfed PowerCash 8,750 | PENFED GOLD 12,500 | PenFed PL 20,000 | NFCU AMEX Rewards 37,500 | NFCU GoRewards 7,000 | FNBO VISA SIGNATURE 13,700 | Capital One Quicksilver 6,300 | Lowe’s 34,500 | Wells Fargo Propel 19,700 | Barclay7k | Citi Strata+ 13,600 | Citi Double Cash 23,800 | Citi Simplicity 10,000 | PNC Core VISA 22,500 | USAA AMEX 13,000 | Truiest 4,500 | Truiest Rewards 4,500 | Citi Custom Cash 16,600 | GS Apple 7,500 | Chase Sapphire Preferred 24,000 | Fico 8 Scores EQ=837 | EX=823 | TU=826scores and CL current as of 011/14/25 AAoA years 24 months | AoOA=18yrs
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Message 1 of 12
11 REPLIES 11
Azuieldrago
Frequent Contributor
‎04-15-2020 07:49 AM
‎04-15-2020 07:49 AM

Re: Banks Log In Error

Probably everyone logging in and checking to see either about tax returns or stimulus payments. If I use NFCU mobile app, sometimes it doesn't log out so you have to log out and re-log back in.






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Message 2 of 12
thornback
Senior Contributor
‎04-15-2020 07:50 AM
‎04-15-2020 07:50 AM

Re: Banks Log In Error

Yes.  Cannot log into NFCU - same error.   And Citi lets me log in but most of the features / data are not avail at this time due to tech difficulties.  My thoughts are that IT depts may be working from home -- which can sometimes cause delays in tech resolutions when issues arise - or a lack of necessary detection / prevention due to limited system visability.

 

 

 

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Message 3 of 12
GApeachy
Super Contributor
‎04-15-2020 07:51 AM
‎04-15-2020 07:51 AM

Re: Banks Log In Error

@SFLSpotter9210  

I had trouble with Citi this morning as well.  I just kept refreshing and after about 4 or 5 times I got in but it can't bring up my latest transactions.  BB&T was slooooooow earlier, accts. just kept spinning but I had to go to main website and select their "online banking" link underneath.....my saved link doesn't work at all.  Also, their main link isn't working either "Error".

My Take Home Pay Don't Take Me Home
Message 4 of 12
Anonymous
Not applicable
‎04-15-2020 08:02 AM
‎04-15-2020 08:02 AM

Re: Banks Log In Error

@SFLSpotter9210 wrote:

Has anyone experienced what I'm going through right now? I've tried logging into NFCU, Citi, Bb&T, and a few others. And every time I try to do so it says technical issues were trying to resolve it immediately. 

Still happening at Citi as of 11am EDT. Accessing from the Midwest region.

 

citicards-request-failure.png

Message 5 of 12
SFLSpotter9210
Valued Contributor
‎04-15-2020 08:09 AM
‎04-15-2020 08:09 AM

Re: Banks Log In Error

It's all my accounts in my signature. 

NFCU Flagship 32,500 | Penfed PowerCash 8,750 | PENFED GOLD 12,500 | PenFed PL 20,000 | NFCU AMEX Rewards 37,500 | NFCU GoRewards 7,000 | FNBO VISA SIGNATURE 13,700 | Capital One Quicksilver 6,300 | Lowe’s 34,500 | Wells Fargo Propel 19,700 | Barclay7k | Citi Strata+ 13,600 | Citi Double Cash 23,800 | Citi Simplicity 10,000 | PNC Core VISA 22,500 | USAA AMEX 13,000 | Truiest 4,500 | Truiest Rewards 4,500 | Citi Custom Cash 16,600 | GS Apple 7,500 | Chase Sapphire Preferred 24,000 | Fico 8 Scores EQ=837 | EX=823 | TU=826scores and CL current as of 011/14/25 AAoA years 24 months | AoOA=18yrs
Message 6 of 12
CommanderCody
New Contributor
‎04-15-2020 08:29 AM
‎04-15-2020 08:29 AM

Re: Banks Log In Error

The IRS went live today for filers to update bank accounts for direct deposit. May be millions of bank account verifications going on. 

Message 7 of 12
SFLSpotter9210
Valued Contributor
‎04-15-2020 09:45 AM
‎04-15-2020 09:45 AM

Re: Banks Log In Error

Interesting observation definitely can be plausible. Thanks for your reply. 

NFCU Flagship 32,500 | Penfed PowerCash 8,750 | PENFED GOLD 12,500 | PenFed PL 20,000 | NFCU AMEX Rewards 37,500 | NFCU GoRewards 7,000 | FNBO VISA SIGNATURE 13,700 | Capital One Quicksilver 6,300 | Lowe’s 34,500 | Wells Fargo Propel 19,700 | Barclay7k | Citi Strata+ 13,600 | Citi Double Cash 23,800 | Citi Simplicity 10,000 | PNC Core VISA 22,500 | USAA AMEX 13,000 | Truiest 4,500 | Truiest Rewards 4,500 | Citi Custom Cash 16,600 | GS Apple 7,500 | Chase Sapphire Preferred 24,000 | Fico 8 Scores EQ=837 | EX=823 | TU=826scores and CL current as of 011/14/25 AAoA years 24 months | AoOA=18yrs
Message 8 of 12
Schwartzinator
Frequent Contributor
‎04-15-2020 10:09 AM
‎04-15-2020 10:09 AM

Re: Banks Log In Error

While AmEx, Chase and Discover gave me no trouble, I did have issues logging into my USBank account this morning.


Message 9 of 12
SFLSpotter9210
Valued Contributor
‎04-15-2020 10:37 AM
‎04-15-2020 10:37 AM

Re: Banks Log In Error

They've ah come back online except for BB&T. Makes sense since they said the stimulus $$$ is coming people are looking for it ask at once. Stay safe and healthy. 

NFCU Flagship 32,500 | Penfed PowerCash 8,750 | PENFED GOLD 12,500 | PenFed PL 20,000 | NFCU AMEX Rewards 37,500 | NFCU GoRewards 7,000 | FNBO VISA SIGNATURE 13,700 | Capital One Quicksilver 6,300 | Lowe’s 34,500 | Wells Fargo Propel 19,700 | Barclay7k | Citi Strata+ 13,600 | Citi Double Cash 23,800 | Citi Simplicity 10,000 | PNC Core VISA 22,500 | USAA AMEX 13,000 | Truiest 4,500 | Truiest Rewards 4,500 | Citi Custom Cash 16,600 | GS Apple 7,500 | Chase Sapphire Preferred 24,000 | Fico 8 Scores EQ=837 | EX=823 | TU=826scores and CL current as of 011/14/25 AAoA years 24 months | AoOA=18yrs
Message 10 of 12
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