Metal Discover Card

[VPExecutive]

Based on Discover's business model, I wouldn't hold my breath. They've cut many card benefits and now instead of live chat, the online customer service feature is "message." Would be nice if they offered a $450/year premium travel card, but I doubt it. Still a pretty good company otherwise, however. 

[RickNATL]

Agreed

[wasCB14]

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@VPExecutive wrote:

Based on Discover's business model, I wouldn't hold my breath. They've cut many card benefits and now instead of live chat, the online customer service feature is "message." Would be nice if they offered a $450/year premium travel card, but I doubt it. Still a pretty good company otherwise, however. 

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Discover strikes me as a pretty rational company. They don't have the hotel/airline relationships to offer serious perks, and international acceptance is limited and relies heavily on JCB and UnionPay partnerships. So why waste money on development, marketing, and bonuses when they couldn't seriously compete against Amex and Chase?

They're a consumer finance company with a credit card division. It makes more sense to run silly ads to appeal to people who just want good customer service and straightforward rewards.

They ran Premium Plus for a while (for customers with something like $40k+ spend) but I've not heard anything about that for ages.

[Anonymous]

I also have a metal Discover more card, have been with Discover for over a decade now, and never product upgraded to the IT card.  Similar to another forum member, I randomly received a letter (and I think an email) asking if I would be interested in getting a metal card.  

If I can find the email I'll post it up on here so others can see.  I had to call in an talk to a representative to get the card approved and sent across, was a very interesting,  random experience!