I am sorry to say this but DH is a police officer, and w/ a lot of identity theft going on these days the companies are really wanting to see a police report. Just because you file a police report does not mean you have to press charges. I wish you had known this. The prosecutor may have gotten a hold of it and decided to press charges no matter what- but there are many times a victim just wants resitution and so the prosecutor agrees to go along w/ what the victim wants.
I am not a lawyer- but I am thinking the next thing to do is to go and have this person who did this to write a letter explaining the situation in front of a notrary w/ you there, have it notorized, and then try to submit it.
Otheriwise- I don't think you are going to have a lot of recourse because the company expressly asked for a police report.