cancel
Showing results for 
Search instead for 
Did you mean: 

browser problems

tag
Anonymous
Not applicable

Re: browser problems

Yes it's been restarted many times because its been like this since Saturday.. Prior to Saturday obviously I had no problems with the URL since I enrolled & was able to view my info..

 

 I'm religious about dumping my files & defragment every night & store no temp files..

Message 11 of 20
Anonymous
Not applicable

Re: browser problems

I'll try this addon suggestion now.. TY

Message 12 of 20
Anonymous
Not applicable

Re: browser problems

OK  just disabled them all (17) & tried again still no go..

 

After I did that I tried several other credit sites ie: Experian, Credit Inform & Equifax to see if I had problems with them since I know some of the "secure sites" like the banking ones because of all the info on them cause issues from time to time; however I was able to log on & browse around on all of them with no problems..

 

My son just sent me this laptop in Dec to replace my other one which had Vista (ugh) this one has Windows7 & just checked it has 99 GB free space of 147 GB ..

 

I'm totally frustrated since I cannot figure it out..  TY for your help

Message 13 of 20
Anonymous
Not applicable

Re: browser problems

@mod-moose

 

I've got it, I've got it Smiley Very Happy     I went into the help forum on FF to see if anyone answered my questions but alas no.. However, I started to read someone elses question & the answer to it was almost like the one you gave me about disabling the addons except in that answer it was suggested they do it in safe mode.. So I thought what the heck its worth a try I printed the instructions & followed them to disable the addons & found the bad one.. I will let the system clean itself out tonight since that really wasn't a new addon I've had it for awhile but tomorrow i will try & reinstall it & see what happens.. It has to do with charity donations so its a fav of mine @ www.goodsearch.com

 

Now to call MyFico customer service & tell them not to cancel my subscription..

 

Thank you so very much for all of your assistance with this I really appreciate it .. ♥

Message 14 of 20
mod-moose
Administrator Emeritus

Re: browser problems

nana41,

 

This is great news and thank you for reporting back!

mod.moose
Message 15 of 20
Anonymous
Not applicable

Re: browser problems

Just to update you everything was going fine with the MyFico site this morning so I felt it was safe to reinstall the GoodSearch.com toolbar since I had it & used it for about 6 months.. After I did the install I tried to go into MyFico.com & got that error message again so I disabled the toolbar..  I see by the GoodSearch site before you do the install it mentions something in regard to an update for FF so perhaps they did something with this update..  I will email them otherwise if I don't use them my rescue group won't get the donations ..

 

 

TY again..

Message 16 of 20
Anonymous
Not applicable

Re: browser problems

@ mod.moose

 

This is so interesting & fascinating about the GoodSearch.com site issue..   When you are shopping or looking @ a merchants site if they participate in the donation programs from GoodSearch.com site or the  iGive.com site a pop up screen comes up automatically telling you how much of the purchase will be donated to your charity.. I thought I remembered seeing MyFico come up when I enrolled so I just went back onto both of the charity sites to see which one donates via the MyFico purchases & oddly its GoodSearch & its their toolbar that is giving me the grief when I try to logon to MyFico the past couple of days..  Now I know I will send them an Email..

Message 17 of 20
Anonymous
Not applicable

Re: browser problems

mod.moose

 

 

I just spoke with GoodSearch on that link & they tried it & confirm they have a bad link out there for MyFico on FF & will repair it tonight.. 

Message 18 of 20
mod-moose
Administrator Emeritus

Re: browser problems

nana41,

 

That is excellent!  Thank you so much for following up on all of this and keeping us posted!

mod.moose
Message 19 of 20
Datx
Valued Contributor

Re: browser problems

test post

Message 20 of 20
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.