Cancellation was scheduled for yesterday May 16 has not processed

[Anonymous]

Hi there,

A couple of weeks ago, I canceled myFICO Advanced subscription (so I can upgrade to

primier). It's been saying that my cancellation is scheduled for May 16, but when I check this morning (the 17th)-- it's still saying that! Any thoughts??

[Anonymous]

Hi there,

A couple of weeks ago, I canceled myFICO Advanced subscription (so I can upgrade to

primier). It's been saying that my cancellation is scheduled for May 16, but when I check this morning (the 17th)-- it's still saying that! Any thoughts??

[Cindy_FICO]

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@Anonymous wrote:

Hi there,

A couple of weeks ago, I canceled myFICO Advanced subscription (so I can upgrade to

primier). It's been saying that my cancellation is scheduled for May 16, but when I check this morning (the 17th)-- it's still saying that! Any thoughts??

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Hi - did you get this solved? If not, please reach out to our support team - 1-800-319-4433 - They'll be happy to help out.

https://support.myfico.com/hc/en-us

[Cindy_FICO]

Hi there,

A couple of weeks ago, I canceled myFICO Advanced subscription (so I can upgrade to

primier). It's been saying that my cancellation is scheduled for May 16, but when I check this morning (the 17th)-- it's still saying that! Any thoughts??

[Anonymous]

it did resolve itself. thank you!

[Cindy_FICO]

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@Anonymous wrote:

it did resolve itself. thank you!

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Great!