Cannot Cancel. Cannot Update Payment. Cannot Access Subscription.

[Firehorse]

So, somewhere down the line, after being a customer for just under a year with a ScoreWatch subscription, no one decided to send me an email to tell me about this new 3B score alerts.

Of course, for the last month I've tried several times to update my payment info to go on my Rewards card. And...

Hello? I can't see anything when I go to view my subscription. It's just an image and some text. Oh, but I'm sure still getting charged. Sweet.

So let's see, I'm getting charged for something that I can get for all three for 5 more bucks a month, no courtesy email to a customer to let them know. Can't change what I have. Can't see my subscription stats. Still being charged. This is ridiculous. Yeah, I'm kinda upset.

Might as well go ahead and grandfather me in for 3B at 14.95 since I can't do anything.

Thanks.

 (And no, it's not clickable)

[EvilR-T]

Do yourself a favor and don't bother subscribing to 3B. It's a garbage product that's has so many flaws and they'll basically ignore you or tell you to go scratch when you ask for a refund.

[Firehorse]

Hell. They're ignoring me now. And I'm not even about to call and give some call center lackey my SSN. That's how identities get stolen.

Ummm... Unique IDs? Our login names maybe?

LOL.