Score Watch Not Alerting

[Anonymous]

same problem here two months worth of alerts and then nothing , even with one cc balance going up 14000 no

alert , called my fico was told to sign up again and she gave me 3 free pulls for cr. have not got alert since i

resigned to see if problem is fixed

[Simpleton]

Add me to the list. I've had so much going on with my reports including huge balance drops and leins removed and an equifax phone dispute that I think I should see *something*.  Please scorewatch, I don't want to buy my new score/report.

I cancelled my 30 day trial (when I was happy with it) and purchased it the very next day...what do you know...my score was up 8 points. I find it highly coincidental that it actually occured within that 24 hrs.

Should I call them?

[eddymvp]

I'm in the same boat and my subscription just renew last month. I've already used my two power scores just to see the current scores. SW didn't alert me and its getting frustrated. I'm wondering that if I cancel the software, would I get a refund for the next 11 months that I won't use?

[Simpleton]

I've gotten 2 alerts one  +9  then 2 days later -9 since my post.  I just wonder who controls these points anyhow....better read understanding fico scores, cuz I have no idea where the reasoning comes in sometimes.

Message Edited by Simpleton on 03-18-2009 03:14 PM

[Anonymous]

You can add me to this list as well.  I had set my score monitoring to the score of the last report I pulled in early February.  This was literally a minute after I pulled the report, so it should have been correct.  Since then.  I paid off the balance ($300) on by credit card, and paid off the remaining $2800 on my car loan.  Both of those were paid off by late Feb.  Yet no alert on anything, though to be fair I probably should wait a little longer to see if it just has not been reported yet.  I would assume this would affect my credit.

I have had the product since Aug of 08 and have not received one update to date.  I will give this product another month or two and then that's it.  What is the point of paying $9a month for nothing?  I could have just pulled all 3 credit reports for $45 and called it a day.

[Anonymous]

Another "Me Too" post for this thread, for both me and my wife.  Actually, I'm a little PO'ed now, because I figured that well, paying down balances doesn't trigger an alert, so I'll wait it out, but I just got an email that "no important changes were found."  Well, maybe not, but several cards that were reporting balances before are no longer reporting a balance.  When one card went from $0 to $17, i was dinged 12 points.  Well, if that card and another one are now reporting $0, my score should have gone up.  Instead, myFICO has not updated at all.

Not only that, but I forgot to print my Experian reports and now they are gone.  Is it possible to retrieve them? 

I just hope someone from myFICO reads this thread!

[haulingthescoreup]

I don't know if it's possible to retrieve them. I just lost some from a Suze kit expiring.

I've learned to keep an eye on the "My Purchases" screen to check the upcoming expiration dates. And they vary by product --Suze and Score Watch display for a year, while FICO Standard and FICO Complete both expire after a month (actually, closer to 45 days.)

[Anonymous]

I'll bump in and say a new account was added to my equifax report 8 days ago. I have yet to be notified...

[Anonymous]

Yesterday, I first emailed myFICO and their reply was to call.  After spending 30 minutes on the phone with the first guy and getting nowhere (I was on hold for over 20 minutes and spent the rest of the time explaining that I knew my score must have changed but not from something that would generate an alert) I got disconnected.  I called back and explained the same thing to a second guy, who promptly gave me an additional Score Power report for free so I could pull the score. 

I agree, it's not right to have to do this, but at least the company (eventually) allows your score to be updated at no additional cost.

I just pulled, and I'm at 745, up 27 points!

[Anonymous]

Add my wife and I to the list of not receiving FICO alerts or updates. We signed up 3-11-09 for a free trial for the yearly Score Watch. They list as one of the benefits "Monitors your credit report at Equifax on a daily basis and your FICO® score on a weekly basis."  They may "monitor" the FICO score weekly, but they don't post it. We got our first score and report on 3-11. After 16 days, no alerts after considerable changes on our CR. On 3-23 we paid MyFico to get a TU report and FICO score. My TU FICO was up 32 points over my EQ score, and my wife's was up 29 points. Still no alerts. We both have our alerts set to our present EQ FICO score, and are supposed to be notified it it goes up or down.  It seems to be that this problem would be solved if they POSTED the EQ FICO score once a week - since they say they "monitor" it weekly.  Why not just post if, whether it goes up or down? I have one more free report to pull before our trial period ends, then we will probably cancel it, and just buy a report when we need a current score.