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Why am I getting charged $1.00 every time I update payment info?

Regular Contributor

Why am I getting charged $1.00 every time I update payment info?

I just decided to switch payment info and was charget $1 for adding a car. I then noticed it still had my old card as default, so I hit update again and I got charged another dollar. What is this? And why won't it let you change your payment method online? This is kind of dumb.

Message 1 of 4
3 REPLIES
Senior Contributor

Re: Why am I getting charged $1.00 every time I update payment info?

If you are asking about MyFico charges, I'd suggest you contact support using the link on the top of this page. Not sure anyone on the "forums" is in a position to give you an answer. 

Message 2 of 4
Moderator

Re: Why am I getting charged $1.00 every time I update payment info?


@pipeguy wrote:

If you are asking about MyFico charges, I'd suggest you contact support using the link on the top of this page. Not sure anyone on the "forums" is in a position to give you an answer. 


+1

 

@Seezer, give myFICO Customer Service a call and they'll be able to help you.

 

Phone:  1-800-319-4433

 

Hours:   Mon - Fri 6am to 6pm Pacific Time,  Sat 7am to 4pm Pacific Time

The Garden Club has moved to the Personal Finance board!


https://ficoforums.myfico.com/t5/Personal-Finance/Garden-Club-September-2018/td-p/5344990


 

Message 3 of 4
Established Contributor

Re: Why am I getting charged $1.00 every time I update payment info?

The "charge" is an authorization hold that eventually falls off.  Think of it as a confirmation that the card information is valid.  

Message 4 of 4