Hi All,
The mail I received today from American Express reminded me of the scene from the Harry Potter movie when Hogwarts was trying to send Harry his acceptance letter, and more and more letters kept arriving.
Last week I received 5 letters from AmEx, all saying the same thing regarding the Supplemental Card Agreement. Today, I received 107 (yes, literally one hundred and seven) more letters all saying the same thing.
I tried contacting them through chat, but the person on the other end kept thinking I was talking about duplicate emails. She kept apologizing for all the emails. So I thanked her for her time and decided to call in, and this time I got a super nice person that understood the problem and saw that they actually did send all of them out and said she did not know why or how it happened, but she would try and get the problem fixed.
And the funny part is I have not even received the actual credit card yet. I wonder how many of those will arrive. LOL!!
This looks like someone has committed fraud on the account. They added a bunch of people as authorized users possibly for a payment so that their reports would improve. You might want to check if only the correct people are allowed to send charges in. Naturally it looks like the start of the Harry Potter series in the first book/movie. Just watch out or they will send a Hagrid too.
The new hire at AmEx last week handling your account:
All you need to do is check your authorized users. Make sure there are no extra cards allowed that you are not expecting. Normally each of those envelopes would have a different person authorized to receive them. If they are all in your name then AmEx is seriously wasting trees.