What. The. [Redacted]. Chase?
I applied for a CSP via black star "just for you" with a solid APR on May 7th. Today, the 17th, I call the automated line and got 7-10 days message. Hopefully it was just verification... Nope, after being moved around a couple departments, I got lending and he looked into it to tell me it was denied... for... "Unsatisfactory relationship with Chase" WAT!?
He looked into it and they denied the application today, along with CLOSING MY CFU. The CFU that's currently sitting at 0 balance after paying in full a couple days ago. The CFU that's never carried a balance, the one that has always been PIF'd and only one time rolled a statement with a balance (of only $90 of $3300). Which was PIF'd the following day.
When they pulled my reports, my FICO scores are current in my sig, along with INQs. Reported balance was $15, $7 on my Discover, $8 on my Cash+. The lending department was transfering me to another department and they disconnected me. Called back, and apparently the office JUST closed, so they picked it up and hung it up. So now I have to wait until Monday to see what the crap happened. Ugh, this is going to grind on my anxiety all weekend.
Some data points:
Oldest Account: 3 years
AAoA: 9 Mo.
Never carried a balance.
Highest reported balance: $157
Always PIF'd, no lates, no missed payments.
Completely clean reports.
Yes, I would be shaking my head, too.
I guess they wanted you to be more profitable for them or something. You are a low risk borrower, so it is not your credit.
I’m really curious about what constitutes an unsatisfactory relationship. I now have 3 Chase cards (CF, CSP, Slate). The CSP will be used heavily for at least the next 3 months while I’m earning the SUB, while the CF will only be used for quarterly 5% earning categories (and I’m sure there will be some quarters where it barely gets used at all). Slate will be used for a few small BTs, and I intend to pay it off quickly and transfer the CL to the other two, then close it. I’d like to know what sorts of spending patterns they want to see.
Regardless, I’m sorry this is happening to you, especially since it seems that you’re an ideal credit card customer. Please let us know what they tell you on Monday.