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Chase Sapphire Preferred Decision Pending help?!

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MugenCivicSi83
Frequent Contributor

Chase Sapphire Preferred Decision Pending help?!

I applied for the Chase Sapphire Preferred card. I've had a Chase Freedom for a couple years. I got the following Screen... What should I do? Call a back door number? or wait? If I should call a backdoor number, what is the best number and what are the best things I can say to get a decision made? Thanks in advance myFICO'ers!

10-25-2016 1-21-49 PM.tif

 

FICO 8 Scores: EX 706 (11/3/2016) EQ 696 (11/17/16) TU 708 (11/17/2016)

"Use your Credit wisely, don't let it use you!"~Me Smiley Very Happy

Message 1 of 62
61 REPLIES 61
Anonymous
Not applicable

Re: Chase Sapphire Preferred Decision Pending help?!

You will have to dial 888-338-2586 and enter your social security number to check your status through the automated system  

If it says "wait 7-10 days"... you are denied 99% for sure. 

if it says "2weeks".... high chance of approval- 90%

if it says "30days"..... higher chance of approval- 99%

Message 2 of 62
MugenCivicSi83
Frequent Contributor

Re: Chase Sapphire Preferred Decision Pending help?!


@Anonymous wrote:

You will have to dial 888-338-2586 and enter your social security number to check your status through the automated system  

If it says "wait 7-10 days"... you are denied 99% for sure. 

if it says "2weeks".... high chance of approval- 90%

if it says "30days"..... higher chance of approval- 99%


This cannot be true. I tried earlier and it is NOT an automated line as it transferred me to a customer service representative who told me to wait two weeks.

FICO 8 Scores: EX 706 (11/3/2016) EQ 696 (11/17/16) TU 708 (11/17/2016)

"Use your Credit wisely, don't let it use you!"~Me Smiley Very Happy

Message 3 of 62
Anonymous
Not applicable

Re: Chase Sapphire Preferred Decision Pending help?!


@Anonymous wrote:

You will have to dial 888-338-2586 and enter your social security number to check your status through the automated system  

If it says "wait 7-10 days"... you are denied 99% for sure. 

if it says "2weeks".... high chance of approval- 90%

if it says "30days"..... higher chance of approval- 99%


I realize you said 99%, but to add a counter anecdote anyway, I got the 7-10 days response through the automated system. They eventually mailed me saying that they just had to do a fraud check. I called them back to confirm and got approved on the spot. So all hope is not lost if you get the 7-10 day message.

Message 4 of 62
austinguy907
Valued Contributor

Re: Chase Sapphire Preferred Decision Pending help?!

Well, there you have your answer.  You called and they said wait 2 weeks.  Well, then you'll either get a letter telling you to call fraud for ID verification or a denial with reasons.  Maybe they're just bogged down and need to review something that got flagged.  

Message 5 of 62
Anonymous
Not applicable

Re: Chase Sapphire Preferred Decision Pending help?!

Call 800-432-3117, it will give you the option to check application status, listen to the menu and follow it. As stated above the 7-10 message is usually a decline. If you apped today, wait one day and call. I did this once and the status changed from 7-10 to 2 weeks. 2 weeks or 30 days is usually a good thing. Good luck.

Message 6 of 62
MugenCivicSi83
Frequent Contributor

Re: Chase Sapphire Preferred Decision Pending help?!


@Anonymous wrote:

Call 800-432-3117, it will give you the option to check application status, listen to the menu and follow it. As stated above the 7-10 message is usually a decline. If you apped today, wait one day and call. I did this once and the status changed from 7-10 to 2 weeks. 2 weeks or 30 days is usually a good thing. Good luck.


Thanks for this info! This IS the correct # to call! They have me the 2 week response time so I'm crossing my fingers that it comes through Smiley Happy Thanks again!

FICO 8 Scores: EX 706 (11/3/2016) EQ 696 (11/17/16) TU 708 (11/17/2016)

"Use your Credit wisely, don't let it use you!"~Me Smiley Very Happy

Message 7 of 62
Anonymous
Not applicable

Re: Chase Sapphire Preferred Decision Pending help?!

I'm on the same boat as you but for their Hyatt card; I first got the 7-10 business days message, but just yesterday I got a letter in the mail requesting address verification. I think this is generally a good sign, from what I have read. I haven't checked if the message changed to 2 weeks though.

Message 8 of 62
MugenCivicSi83
Frequent Contributor

Re: Chase Sapphire Preferred Decision Pending help?!

My credit report as of today is showing 3 new accounts in the last 24 months

Inquiries:   EX - 7 (3 from Chase)    EQ -  4   TU - 8 (3 from Chase, 2-non Credit card)

 

 

Is this bad?

FICO 8 Scores: EX 706 (11/3/2016) EQ 696 (11/17/16) TU 708 (11/17/2016)

"Use your Credit wisely, don't let it use you!"~Me Smiley Very Happy

Message 9 of 62
ddemari
Super Contributor

Re: Chase Sapphire Preferred Decision Pending help?!

Sounds like you will be getting the card, just let it ride out. the 2 week message on the auto status line has never let me down.

Message 10 of 62
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