I've been denied a credit limit increase for my third time.. and I am wondering if i'm talking to the wrong department..
I've tried asking via live chat to no success after calling the phone number listed when I click the CLI button.
"Unfortunately, you cannot request a credit line increase online.
Please call our Customer Service department:
Is there another number I should be calling?
I would wait minimum 6 months from approval but it can take much longer, depends on the profile.
^^^ is that documented somewhere? I know they offer VS4.0 for us to see as our complimentary score in the account, but I haven’t seen where they said they also use it for CLI assessment. I’d be surprised if credit decisions weren’t still based on FICO scores.
They do use V4.0 for CLI requests- see my old thread.