Synchrony - Unable to Verify...

[FinStar]

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@Anonymous wrote:

I'm not sure which credit report they pull but I sometimes have the same problem. In fact, I just got off the phone with Synchrony about an Apple Card. They do have a website (Synchrony - Synchrony (syf.com))you can access to verify your identity. At least with the Apple Card they recommend you use your cell phone to verify your identity. 

Best of Luck!!

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@Anonymous - just to clarify, the Apple Card is not serviced or managed by Synchrony Bank. It is issued by Goldman Sachs. 

[AverageJoesCredit]

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@phoenix12 wrote:

I applied for the Rooms2Go credit card, and I was denied, which was a shock for me since my scores were around the 700s and their minimum is low 6's. I get the letter and it says it was unable to verify my identity. I called the applications department this morning and he said there was nothing they can do once an application is denied. Is this true, considering it's just my identity that needed to be verified? I guess I wasted a HP... 

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I have had this issue with Sync before on cli requests despite having multiple Sync cards. Sync uses trend data and are known to Lexis Nexus which I think messes up a lot peoples chances at instant identity verification.  If their info is off from what you give it might cause the unable to verify, in a way  protecting you but at same time agonizing  a legit inquiry/applicant. Just a thought.

[Jnbmom]

Synchrony has nothing to do with the Apple Card???

[FinStar]

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@phoenix12 wrote:

I applied for the Rooms2Go credit card, and I was denied, which was a shock for me since my scores were around the 700s and their minimum is low 6's. I get the letter and it says it was unable to verify my identity. I called the applications department this morning and he said there was nothing they can do once an application is denied. Is this true, considering it's just my identity that needed to be verified? I guess I wasted a HP... 

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@phoenix12 - it really depends where the verification process failed. Please be sure all reports are unfrozen including SageStream and LN to ensure verification can be successful.

For reference, you can check out this thread for guidance. The member who provided their experience was able to eventually get verified/approved.