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How long you had the card for? Usually they are strict for the first 6 months. Until you build a usage pattern. No idea why can't Amex show a limit. At least change the limit every statement based on our spending.
@babygirl1256 wrote:They also told me that you have to make large charges and pay the balance off to build a buying and paying history . . . so I'm not too pleased with the business card as of now and haven't had any problems with my personal cards except they have denied credit limit increases. Hang in there as the process should improve as we buy and pay!!!
Good to know.
I just PIF my first statement on my new Delta Gold... $3200 balance on a $10k limit. The biggest purchase was $750... everything else was $100-$200 or less.
They never asked me for any documention proving my yearly salary... but I'll definitely "check spending power" should I feel the need to make a large purchase and hopefully will build a solid history these first 6 months.
@babygirl1256 wrote:@purebulldogs Gosh, sorry that happened to you but I've experienced it also . . . Amex is strange and they seem to want you to "check spending power" on large purchases. On March 13, 2022, I checked my spending power for $25k and it was approved, but I didn't charge anything. Two weeks later, on March 31st, I attended an equipment auction and I tried to charge $10k on my Amex Business Platinum but it was declined . . . not only was I upset but really embarrassed, so I just used my NFCU personal card. When I called them, I was told the spending power approval is only for 48 hours and can change thereafter. They also told me that you have to make large charges and pay the balance off to build a buying and paying history . . . so I'm not too pleased with the business card as of now and haven't had any problems with my personal cards except they have denied credit limit increases. Hang in there as the process should improve as we buy and pay!!!
@babygirl1256 I know it's frustrating to ever have a charge declined. However the tool is literally there to check before a purchase. It would be like checking for a pre-approval and then waiting and being declined.
I'm not a fan of the Amex charge card method of an ever changing limit, that seems to be able to change by the day. But they do give us a tool so we have an idea if a charge would be approved. It's our fault if we don't use it and check before hand.
I gave them what they wanted so now it's wait and see what happens.
@GatorGuy I agree to disagree . . . in my instance I did check and didn't see anywhere that the $25k approval was only available for 48-hours. Amex thought it was fraud since the amount was for a flat $10k . . . but I had many other choices of cards to use and chose NFCU. I certainly know now to check before any major purchase and make that purchase within 48-hours.
A little over a week for me, but that was several years ago... Electronic approval to access the tax forms and of course things were accurate to what I had reported.
Someone up thread mentioned paystubs... My experience is that Amex looks at AGI rather than pay from employment.
As for Amex vs. Cap1... Honestly, Amex and Cap1 are not comparable as they market and appeal to different ends of the overall 'risk' pool.
Many (myself included) would put Cap1 just one step above Orchard, CreditOne, and Merrick. I have Cap1 as one of my oldest accounts, but the CL is far too low to give it any use (with no movement in about a decade), and at some point they will just close it - also something I'm completely ok with.
Until then, I can keep helping their overall risk profile look better by balancing out the other end of their portfolio (those who use it regularly but need it more)... (that part is completely tongue in cheek)
ETA: I was just reminded that my Amex tax records activity was NOT an FR, but a part of a CLI request. So I am not sure that my data point will help... but am leaving the post just in case.
@brk1971 wrote:Someone up thread mentioned paystubs... My experience is that Amex looks at AGI rather than pay from employment.
Back in the day aka a few years ago when AMEX determined they needed more information when a customer asked for CLI on a credit card the only option at the time was submitting a 4506-T electronic form for access to 2-3 years of taxes for possible approval. Was not required and customers could carry on if they didn't want to submit. Nowadays, if a CLI request requires further information they can ask for access to your online banking or submit last three months of bank statements. Don't think they'll take paystubs as a substitute and honestly that seems like an easy ask to me if you want an increase
FRs, you get no choice in submitting tax records for them to review. You don't comply they shut down your account and believe they are not amenable to reapplying down the line til you do