cancel
Showing results for 
Search instead for 
Did you mean: 

Amex website changes / glitches

tag
Anonymous
Not applicable

Amex website changes / glitches

Logged in to the Amex website to grab a Hilton statement and they have made changes to the website. The website layout is still similar to before, but it is now laggy with poor page loading, one of my two Amex cards will not propagate, and the web page now looks like a "Reader's Digest Large Print"

 

Edit: Using my computer and Chrome browser. Just tested with Firefox as well. Website is the same with Firefox as with Chrome. May be just a bit laggier/glitchier with Firefox.

 

And with both browsers my 2nd Amex doesn't propagate at first. Just a "can't load error". Then move around to different sections of the website and come back and eventually the 2nd card propagates.

Message 1 of 14
13 REPLIES 13
FicoMike0
Valued Contributor

Re: Amex website changes

I just tried the app, seems the same as usual.

Message 2 of 14
Anonymous
Not applicable

Re: Amex website changes / glitches

Yes, the app is the same. Website has changed some.

Message 3 of 14
Anonymous
Not applicable

Re: Amex website changes / glitches

And then this just happened while logging in Amex website.

 

I then opened a new tab and again went to global.americanexpress.com/dashboard and it went straight to my dashboard.

 

They have certainly made changes that are extremely glitchy.

---------- ---------- ---------- ---------- ----------

 

Capture_10092024_215703.png

Message 4 of 14
Anonymous
Not applicable

Re: Amex website changes / glitches

Todays login to Amex website has a banner at the top of the page.

 

"You may have noticed we've redesigned our website. We're excited to bring you an even better, upgraded online experience!"

 

Yes, yes I noticed. At least today my 2nd card populated on first load, though the all the pages load slow/laggy the same as 6 days ago.

Message 5 of 14
millionsofmiles
New Contributor

Re: Amex website changes / glitches

@AnonymousAre you having fun talking to yourself? 🙄

Message 6 of 14
Anonymous
Not applicable

Re: Amex website changes / glitches


@millionsofmiles wrote:

@AnonymousAre you having fun talking to yourself? 🙄


No, actually I am not. Rather disconcerting really. But thank you for adding to this Amex website thread.

Message 7 of 14
millionsofmiles
New Contributor

Re: Amex website changes / glitches

@Anonymous  You're the only one who seems to be having major problems with the website.

 

Must be user error.

Message 8 of 14
Anonymous
Not applicable

Re: Amex website changes / glitches


@millionsofmiles wrote:

@Anonymous  You're the only one who seems to be having major problems with the website.

 

Must be user error.


Wow, thank you for your keen insight and insulting commentary about the glitch/lag issue I have observed with the Amex 'redesign' of their website.

 

Perhaps you can school me how I am supposed to "open" a website correctly on my computer. I await your instructions.

 

And again, thank you for adding your wisdom to this Amex website glitch thread.

Message 9 of 14
Varsity_Lu
Regular Contributor

Re: Amex website changes / glitches


@Anonymous wrote:

@millionsofmiles wrote:

@Anonymous  You're the only one who seems to be having major problems with the website.

 

Must be user error.


Wow, thank you for your keen insight and insulting commentary about the glitch/lag issue I have observed with the Amex 'redesign' of their website.

 

Perhaps you can school me how I am supposed to "open" a website correctly on my computer. I await your instructions.

 

And again, thank you for adding your wisdom to this Amex website glitch thread.


Are you on a sketchy network? Like out in the country on a cell tower? My guess is there are time outs built into the app and you are getting these errors due to slow connection speed. 

Blue Cash PreferredBlue Cash EverydayHilton HonorsSavorQuicksilverVoice Rewards + Perks Checking
FICO® 8: 787 (Eq) · 772 (Ex) · 755 (TU)
Capital One 360 CheckingFidelity Cash ManagementHuntington National Bank Perks Checking

Message 10 of 14
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.